Cartrefi Conwy Tenant & Board Member
Bill Hunt 
White LineBill is Vice-Chair of TPAS Cymru. He's committed to excellence in all things related to Customer Service and Quality. Strives to achieve consistently high standards and always seeks improvement where possible. An authority on Governance 






 
Wales & West Residents Steering Panel
David Davies 
White LineDavid was a Board Member of Wales & West Housing for 9 years. He has also has experience on other Boards namely WWHA’S Residents Panel Steering Group, CIH Cymru, Voluntary Action Merthyr Tydfil, Care and Repair Merthyr Tydfil and Welsh Tenants.










 
CCG Tenants & Residents Partnership
Derek Hainge 
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Derek is an experienced Tenant champion and has served on TPAS Cymru Board for a number of years. He has many years of tenant participation experience and has been at the heart of a number of successful tenant initiatives. 












 

Gwalia's Resident Disability Group
Emma Parcell
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As an active tenant within Gwalia Housing Association, I am Vice Chair of the Residents Disability Group and a member of ServiceWatch (The Tenant Scrutiny Panel). As part of the Disability Group, I developed and built a website.  I am tenant focussed with a good understanding of housing matters.









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Family Housing Tenants Panel
Mel Rayner
White Line Mel is a graduate of Leeds University and is Chair of Family Housing Association (Wales) Tenants Panel. Mel lives in Swansea and has been involved in tenant participation since 2010. He has been a member of the TPAS Cymru Board since November 2015.










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Head of Housing Services Gr┼Áp Cynefin
Noela Jones
White Line I care a great deal about providing the best customer service possible to our customers. The best way to achieve that is to listen and act on our customers' views. I hope to bring experience of service delivery and strategic direction to TPAS Cymru.











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WWH Resident Participation Steering Group 
Heather Christian
White Line

I am a retired housing association scheme manager, with over 12 years experience in rented and privately owned housing. I value tenant participation and have been a member of a Resident Participation Steering Group for 4 years and a resident Board Member for 1 year.  TPAS is a valuable asset for all. I am proud to have been elected to the Board.



















 
Chair of the Tywi Tenants Network
Trish Tyler
White Line I have been a Volunteer for the Housing department of Carmarthenshire County Council for the last 20 years, and am keen to promote Tenant Involvement. I believe TPAS can offer training and information that is necessary for me to carry out my volunteer work.











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Head of Sustainable Communities, Charter Housing (Pobl Group)
Kay Helyar
White Line Kay is Chair of TPAS Cymru. As Head of Sustainable Communities at Charter Housing, she has extensive housing management and tenant participation experience with Charter Housing and Newport Council.













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Supporting Housing Board Member 
Sarah Evans
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Sarah is the Engagement Officer for Reach, part of the Pobl Group. She’s worked in Health and Social Care for 12 years and joined the TPAS Board in Nov 2017



















 
Policy Officer, Community Housing Cymru
Joe Frampton
White Line Joe works in housing policy for Community Housing Cymru, the trade body for housing associations in Wales. He has experience in Tenant Participation, Community Development and Supported & Sheltered housing.











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Carmarthenshire Council
Les James
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Les is passionate about social housing and the difference we can make to people’s lives. It is important to him that landlords deliver the best services to their tenants and are accountable for their actions



















 
Cadwyn Housing
Kath Williams
White Line I am passionate about ensuring people and communities have a voice, are listened to and actively encouraged to get involved, shape services and achieve their potential.













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Head of Housing Services (North) Shelter Cymru
Janet Louden
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Janet joined Shelter Cymru in 2001 and is currently Head of Housing Services (North). She provides operational leadership across North Wales, as well as managing national services



















 
Neighbourhood & Participation Manager at United Welsh
Victoria Miller
White Line Vicki is Neighbourhood & Participation Manager at United Welsh, responsible for tenancy management and community investment. Vicki previously worked in RSLs and LAs in Wales & England.













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Cartrefi Conwy
Laura Thomas
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Laura is heavily involved in tenant participation, organisational and community governance having worked for 2 award winning LSVT’s in England and Wales.