Cartrefi Conwy Tenant & Board Member
Bill Hunt 
White LineBill is Vice-Chair of TPAS Cymru. He's committed to excellence in all things related to Customer Service and Quality. Strives to achieve consistently high standards and always seeks improvement where possible. An authority on Governance. 






 
Wales & West Residents Steering Panel
David Davies 
White LineDavid was a Board Member of Wales & West Housing for 9 years. He has also has experience on other Boards namely WWHA’S Residents Panel Steering Group, CIH Cymru, Voluntary Action Merthyr Tydfil, Care and Repair Merthyr Tydfil and Welsh Tenants.










 
Adra Tenants & Residents Partnership
Derek Hainge 
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Derek is an experienced Tenant champion and has served on TPAS Cymru Board for a number of years. He has many years of tenant participation experience and has been at the heart of a number of successful tenant initiatives. 












 

Gwalia's Resident Disability Group
Emma Parcell
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As an active tenant within Gwalia Housing Association, Emma is the Vice Chair of the Residents Disability Group and a member of ServiceWatch (The Tenant Scrutiny Panel). As part of the Disability Group, Emma developed and built a website.  She is tenant focussed with a good understanding of housing matters.

 








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Family Housing Tenants Panel
Mel Rayner
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Mel is a graduate of Leeds University. He lives in Swansea and has been involved in tenant participation since 2010. Mel is a Board Member of Family Housing Association (Wales) Ltd. and Age Cymru West Glamorgan. He has been a member of the TPAS Cymru Board since November 2015 and is also a member of their governance group.








 

 

 

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Head of Housing Services Grŵp Cynefin
Noela Jones
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Noela cares a great deal about providing the best customer service possible to customers. The best way to achieve that is to listen and act on customers' views. Noela hopes to bring experience of service delivery and strategic direction to TPAS Cymru.










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WWH Resident Participation Steering Group 
Heather Christian
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Heather is a retired housing association scheme manager, with over 12 years experience in rented and privately owned housing. She values tenant participation and has been a member of a Resident Participation Steering Group for 4 years and a resident Board Member for 1 year.  Heather believes that TPAS Cymru is a valuable asset for all and she is proud to have been elected to the Board.



















 
Chair of the Tywi Tenants Network
Trish Tyler
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Trish has been a Volunteer for the Housing department of Carmarthenshire County Council for over 20 years, and is keen to promote Tenant Involvement. She believes TPAS Cymru can offer training and information that is necessary to carry out volunteer work. She’s also a volunteer for local community issues and Chair of the local tenants and residents group.









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Head of Sustainable Communities, Charter Housing (Pobl Group)
Kay Helyar
White Line Kay is Chair of TPAS Cymru. She is Head of Neighbourhoods for the Pobl Group and has 30 years’ experience in housing management, tenant participation and supported housing with the Local Authority in Newport and Charter Housing. Away from work, Kay is happiest walking her dogs on a Pembrokeshire beach.













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Policy Officer, Community Housing Cymru
Joe Frampton
White Line Joe works in the Community Investment Team at United Welsh. He has experience in Tenant Participation, Community Investment and Welsh Housing Policy.







 

 




 

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Carmarthenshire Council
Les James
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Les is passionate about social housing and the difference we can make to people’s lives. It is important to him that landlords deliver the best services to their tenants and are accountable for their actions



















 
Neighbourhood & Participation Manager at United Welsh
Victoria Miller
White Line Vicki is Neighbourhood & Participation Manager at United Welsh, responsible for tenancy management and community investment. Vicki previously worked in RSLs and LAs in Wales & England.













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Cartrefi Conwy
Laura Thomas
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Laura is heavily involved in tenant participation, organisational and community governance having worked for 2 award winning LSVT’s in England and Wales.