Denbighshire County Council
Vicki is the Customer Engagement and Marketing Manager for Denbighshire Housing, in Denbighshire County Council, as well as a Chartered Marketer. Over the past 16 years, Vicki has championed the customer in settings as diverse as manufacturing, fine food, education, leisure, tourism, conferencing, events and social housing. She is always looking into new techniques, improving customer experiences and the future of marketing. Vicki has high hope in being able to bring her experience and skills to help support the shaping of policies and service across Wales and the UK, as well as improve and develop tenant participation. She's also looking forward to supporting the hard working TPAS Cymru team in delivering their objectives and making a difference to tenants' lives in Wales. In her spare time, Vicki enjoys outdoor activities that challenge her ability and skills, as well as having fun, this includes gorge walking, coasteering and mountain walking.