Denbighshire County Council
Vicki is the Customer Engagement and Marketing Manager for Denbighshire Housing, in Denbighshire County Council, as well as a Chartered Marketer. Over the past 16 years, Vicki has championed the customer in settings as diverse as manufacturing, fine food, education, leisure, tourism, conferencing, events and social housing. She is always looking into new techniques, improving customer experiences and the future of marketing. Vicki is looking forward to being able to bring her experience and skills to help support shaping policies across Wales and the UK, improve and develop tenant participation, as well as support the hard working TPAS Cymru team in delivering the support for landlords and tenants to shape services. In her spare time. Vicki enjoys outdoor activities that challenge her ability and skills, this includes gorge walking, coasteering and mountain walking.