What is Tenant Participation White Line
Click Here Tenant & Resident participation means local people having a real say and stake in the decisions that affect their homes and communities. It's regarded as an essential part of housing management by Government, Local Authorities, Housing Associations, Housing Organisations and tenants themselves.


Click Here Tenant Participation in Wales developed out of a struggle by tenant organisations to get their voices heard. Today tenants in a variety of different ways and structures across Wales working in partnership with landlords on improving housing services and wider community issues.
You will find tenant groups of all shapes & sizes. Groups in North Wales that bring together 10 families to huge estates of thousands of houses in the cities and valleys of the south. There are groups of council tenants & owner occupiers, housing association groups and groups that combine all three.

 
Tenants participation is a way in which tenants and landlords share ideas and co-operate. It is a way for the tenant to be involved in the decision making progress that occurs during discussions about improving the standard of housing conditions and services.

This is a beneficial practice for both the tenant and the landlord and the idea is to give the tenant an opportunity to voice concerns, share opinions and contibute positive ideas about the housing service they are receiving. Through our work, we also give landlords better access to the community and the opportunity to carry out partnership working.

The Housing Wales act (2014) made it a legal requirement for landlords to actively develop and support tenant participation. All landlords and local authorities must have a tenant participation strategy with the long term goal of achieving continuous improvements in landlords performance in supporting and enabling tenants to participate.

Most Landlords now encourage their tenants to get involved with them through a range of ways which may include a tenants’ magazine, replying to surveys or attending meetings. The majority of landlords in Wales have a Tenant Participation Officer and it is part of their role to make sure that tenants are involved in the organisation. Landlords will often provide meeting places, help with typing & copying, organise training and increasingly provide annual funding to allow groups to carry out their work independently.

Tenant participation is for all tenants and landlords. There is not one solution or approach.  
TPAS Cymru works with tenants and landlords in all shapes and sizes such as registered social landlords like Housing Associations, Local Authorities, through to Private Sector Landlords.