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about tpas

How we support Social housing in Wales.

RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

 

 

What is tenant participation?
Who are TPAS Cymru?  White Line
We work with Landlords and Tenants in Wales to help shape housing services. 


We enable the sharing and promotion of good practice in tenant participation.

We've been doing this since 1989 and are regarded as the experts.

Members include formal Tenants Groups, Housing Associations (large and small), Local Authorities and organisations that support people.

We have offices in Cardiff and Colwyn Bay and cover all of Wales. We have bilingual staff delivering training, services and events.

We draw on expertise from other organisations like TPAS Scotland, TPAS England and similar organisations in NI.
Who are TPAS Cymru?  White Line
Click Here We work with Landlords and Tenants in Wales to help shape housing services. 


Click Here We enable the sharing and promotion of good practice in tenant participation.

Click Here We've been doing this since 1989 and are regarded as the experts.

Click Here Members include formal Tenants Groups, Housing Associations (large and small), Local Authorities and organisations that support people.

Click Here We have offices in Cardiff and Colwyn Bay and cover all of Wales. We have bilingual staff delivering training, services and events.

Click Here We draw on expertise from other organisations like TPAS Scotland, TPAS England and similar organisations in NI.


Resources
Tenant Voice
White Line

We have a three-tiered approach to really understand and enable Tenant voice to be heard and for TPAS Cymru to represent those views.

Curious? Why not learn more...










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What is tenant participation?
TPAS Cymru has supported social housing tenants and landlords in Wales for over 30 years and has a strong track record in developing effective participation through training, support, practical projects and policy development. We have an extensive knowledge of social housing with a focus on issues from the tenant perspective and for tenants’ benefit.

Locally, we are developing best practice at landlord, tenant group and project level through practical advice, support, training and project work. Across Wales we improve the quality of tenant participation through disseminating and promoting good practice.  

At Government level we are contributing to policy change by informing about policy developments and issues, channeling the experience and needs of tenants and landlords to policy makers, and working with partner organisations to influence policy.

 
Membership
Join TPAS Cymru today!
White LineDiscounted training, exclusive events, free health checks and advice, access to our expertise are just some of the benefits of membership.












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Policy
National Tenant Engagement Standards 
White LineA useful blueprint on how organisations should approach tenant engagement.










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TPAS Partnerships
People
Our People 
White LineIt's the people that make TPAS Cymru. All our staff are passionate about supporting landlords, tenants and organisations alike. Read more about our team below.











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Chief Executive
David Rhys Wilton 
White Line Every day for David is about helping tenants and landlords engage in better more accessible and cost-effective ways.








 

 

David Wilton
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Programme Director and Deputy Chief Executive
David Lloyd 
White Line David delivers a range of consultancy and training services as well as providing advice and practical support.










David Lloyd
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Business Support Officer
Iona Robertson 
White Line Iona is responsible for efficient and customer focused administration.











Iona
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Finance & Business Manager
Martin Little
White Line Martin is the financial gatekeeper of TPAS Cymru, managing risk, cash flow, strategic investments & compliance.











Elizabeth
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Net Zero Engagement Officer
Akshita Lakhiwal
White Line Akshita leads and delivers the tenant experience within the Net Zero agenda.



 

 

 



 

Akshita Lakhiwal
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Join Our Team
Vacant – We are recruiting!
White LineWe are looking for an enthusiastic Digital Communications Officer to join us based in Cardiff.









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Board of Directors
Meet Our Board of Directors 
White LineThe Board of Directors, in collaboration with senior staff, decides strategy, priorities and policies and ensures that TPAS Cymru remains true to its core values.







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Volunteering
Looking for a volunteer opportunity to suit you?
White LineTPAS Cymru has some wonderful options to suit you across a range of skills like Admin, Events, Marketing, Writing, Finance. We will treat you with respect and ensure your build skills and experience.







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Latest News.

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Training & Events.

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15 January 2026
Smart Export Guarantee (SEGs) Roundtable Discussion

20 January 2026
What Wales can learn from England’s Tenant Satisfaction Measures (TSMs)

21 January 2026
Tenant Voice in Boards & Governance: have you got it right

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