Hearing the tenants voice in the regulation of housing association in Wales

Who regulates housing associations in Wales?
The Welsh Government’s Housing Regulation Team regulates housing associations registered in Wales, which are also known as ‘Registered Social Landlords’ (RSLs). The aim of regulation is to:
1) protect the interests of current/future tenants and other service users
2) ensure good quality social housing, in terms of it meeting the Welsh Housing Quality Standard, services which meet tenants’ needs, value for money and financial viability
3) maintain the confidence of funders who lend to housing associations (e.g. banks and building societies)
As explained above, TPAS Cymru has a positive 'critical friend' relationship with the Regulation Team. If you wish to discuss any issues with us please get in touch.