A review of Damp & Mould Communications: The essential ‘have you got it right for tenants?’ workshop

Tuesday 30^th April – 10.00am – 11:45am

The social housing sector has been focusing  heavily on communications for tenants around damp & mould, all designed to share information, advice, and support – so what’s worked well? and what is there still to do?

Join colleagues from across Wales at our online Damp & Mould Comms Review workshop session.

• Examples of UK wide good practice.
• Exploring gaps and risks relating to damp & mould communications
• What landlords need to focus on next to support and engage all tenants
• We’ll also hear from Huw Cook, Communications Manager at Trivallis who will share insight into their successful damp & mould comms campaign, including how they applied behaviour change theory when designing their comms.

The session is designed to provoke thinking and to provide delegates with ideas s which they can develop further and apply in their work, plus some networking along the way!

Who’s the session for – this workshop session is for staff involved in areas such as:  communications, asset management, complaint handling and service improvements.

• Staff/Board (members organisations): £59+VAT
• Staff/Board (non-member organisations): £119+VAT
• Tenants: £29+VAT

• This is an online interactive workshop via Zoom
• The session will not be recorded
• The delegate rate is for one person not a group booking – each attendee needs to register individually

https://us02web.zoom.us/meeting/register/tZIpd-6urjgsG9fkgN5aZQDm9Y6K9yMkFIfp

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority