Learn more about the TPAS National Tenant Engagement Standards

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Engagement Strategy

Make sure your tenant engagement links directly to business plan objectives.

Resources for Engagement

Your engagement has got to be resourced to ensure it is effective in delivering planned outcomes.

Information and Insight

Provide access to information at the right level, at the right time, to the right people in the right way.

Influence and Scrutiny

Ensure tenants, leaseholders and communities can influence appropriately.

Community Engagement

Engage with communities and local stakeholders to develop projects and plans to meet jointly identified needs.

Valuing Engagement

Ensure your tenant engagement outcomes will benefit stakeholder organisations, tenants, leaseholders and communities.