RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

Have you visited our Events Page?

Our page is constantly being updated with events and networks designed to improve tenant engagement and voice - click here

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with housing sector inc Welsh Government who part fund us. Why not learn more about how tenants can influence Welsh housing sector and TPAS Cymru's work

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Julie James AM, Minister for Housing and Local Government.
Hannah Blythyn AM, Deputy Minister for Housing and Local Government

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 15 Dec 2022
'The Agenda'

TPAS Cymru launching our briefing series ‘The Agenda’

Latest News | Our Thoughts


18 May 2023 Net Zero and Decarbonisation 2023 – The Agenda (Issue 17) Some tenant groups have asked us for topical agenda items/subject briefings for their tenant group to discuss with their landlord. TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions of questions you might want to ask in your engagement with your landlord
16 May 2023 Welsh Housing Quality Standards – What’s next for tenants in Wales Welsh Housing Quality Standards (WHQS) were introduced in 2002 to raise the standard and condition of properties in Wales. WHQS applies to Registered Social Landlords (RSLs) and Local Authorities with social rented homes
03 May 2023 North Wales Private Tenant Forum May 2023 Are you renting from a private landlord or letting agent in North Wales? Would you like to work together with local policy and decision makers to ensure your voice is heard?
25 April 2023 4 things tenants are telling us about…Rent setting This summary information has been gathered from tenants who attended recent Tenants Networks/events or via tenants’ comments on social media

What's On

07 June 2023

Effective Complaint Handling in Housing

Information and insight

As Housing Associations and local authorities face significant pressures, the importance of investing in complaint handling services and learning from complaints is vital to help maintain effective services.

12 June 2023

TPAS Cymru’s Annual Net Zero Week 2023

Training

Net Zero has quickly risen to become the top topic in housing, especially with the cost-of-living crisis and people looking at how to make their homes more energy efficient.

What do residents in low carbon homes really think of their upgrades. Dr Fiona Shirani from @CUSocSci shares the ex… https://t.co/j0kZqEvDDV
posted: 3 days ago ...Latest Tweets

Beth yw barn preswylwyr mewn cartrefi carbon isel am eu huwchraddio. Dyma Dr Fiona Shirani o @CUSocSci yn rhannu'r… https://t.co/XPo96sAg2l
posted: 3 days ago ...Latest Tweets

Ymunwch â ni ar gyfer ein Rhwydwaith Anabledd ym mis Mehefin pan fydd cydweithwyr o Lywodraeth Cymru sy’n gyfrifol… https://t.co/Wdn8evFZ1v
posted: 3 days ago ...Latest Tweets