TPAS Cymru official (Tenant Participation Advisory Service)

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RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

Tenant Input is at the heart of TPAS Cymru. It's what we are about.

Click here to see the different ways in which you can get your voice heard so you can make a real difference

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with housing sector inc Welsh Government who part fund us. Why not learn more about how tenants can influence Welsh housing sector and TPAS Cymru's work

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Julie James MS, Minister for Housing and Local Government.
Hannah Blythyn MS, Deputy Minister for Housing and Local Government

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 25 Oct 2024
The Right to Adequate Housing in Wales

On Thursday, 24th October, the Welsh Government launched the Consultation on the White Paper on securing a path towards Adequate Housing, including Fair Rents and Affordability.

Latest News | Our Thoughts


23 April 2025 New Series: Tenants Refusing Access – Understanding the Why and Exploring Next Steps Tenants should be central to decisions about their homes - especially when it comes to energy efficiency upgrades.
22 April 2025 Join the Tenant Pulse Advisory Group Help us to ensure that the voices of all tenants are heard.
16 April 2025 Working together for safer, healthier homes in Wales A Mini-Pulse from TPAS Cymru
07 April 2025 New Vacancy: Engagement Officer (North) We are looking for an enthusiastic person to join us for this special role

What's On

01 May 2025

Co-creation for tenant engagement: making it work

Webinar

Be part of this new informative session to find out how using co-creation approaches for tenant engagement can really make a difference .

07 May 2025

Complaints in Housing: the latest insight from the Public Services Ombudsman for Wales

Online workshop

Be part of this essential session exploring good practice procedures for positive complaint handling relating to repairs and maintenance services, disrepair, and damp and mould.