RESOURCES

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SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

New Vacancy: Net Zero Engagement Officer

Click here for full details

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with housing sector inc Welsh Government who part fund us. Why not learn more about how tenants can influence Welsh housing sector and TPAS Cymru's work

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Julie James MS, Minister for Housing and Local Government.
Hannah Blythyn MS, Deputy Minister for Housing and Local Government

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 15 Dec 2022
'The Agenda'

TPAS Cymru launching our briefing series ‘The Agenda’

Latest News | Our Thoughts


19 September 2023 How should landlords communicate with tenants about Net Zero? During our annual Tenant Pulse on Net Zero and energy efficiency, we asked participants if they’d want to be apart in a focus group that revolves around Net Zero. This week, we held our first focus group, and centred the group around tenant/landlord communication on Net Zero.
07 September 2023 New Vacancy: Net Zero Engagement Officer We are looking for an enthusiastic person to join us for this special role
04 September 2023 Getting the Tenants’ Voice heard – Safer Buildings in Wales TPAS Cymru is always keen to get the voices of tenants heard in Wales: particularly when looking at housing policies
23 August 2023 Make your voice heard in our rent and service charge survey! Are you a Social Housing tenant? Do you rent from the Council or a Housing Association?

What's On

26 September 2023

Inclusive Engagement - getting it right in a new world

Training

The world has changed during the last 3 years and so has the way we engage. Without meaning to, we often put-up barriers that stop people from taking part in the events we design to include them.

27 September 2023

'FLOORED: Three years on' – WHQS2023: how you can implement best practice

Information and insight

Join us as we launch the TPAS Cymru/Tai Pawb good practice compendium on flooring. Tai Pawb will also be offering a second session on considering accessibility on cultural adequacy in retrofit.

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