RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

Have you visited our Events Page?

Our page is constantly being updated with events and networks designed to improve tenant engagement and voice - click here

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with Welsh Government and the Regulatory Board for Wales. Why not learn more about how tenants can influence Welsh housing sector and TPAS's relationship

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Julie James AM, Minister for Housing and Local Government.
Hannah Blythyn AM, Deputy Minister for Housing and Local Government

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 15 Dec 2022
'The Agenda'

TPAS Cymru launching our briefing series ‘The Agenda’

Latest News | Our Thoughts


15 March 2023 Good sources for following the NetZero/Decarbonisation issues A tenant recently asked TPAS Cymru on who to follow on social media and what chat sites to join with regard NetZero housing. This was David Wilton’s advice.
14 February 2023 The National TPAS Cymru Good Practice Awards 2023 Be part of our national awards in 2023 – a great way to share, recognise and celebrate the fantastic work you and tenants do in your organisations and communities
01 February 2023 A Spotlight On: The Tenancy Ready Course at Newydd Housing Association As part of our ‘A Spotlight on’ series, Engagement Officer, Eleanor Speer, sat down for a chat with Scott Tandy, Digital Inclusion Officer at Newydd Housing Association, to discuss their Tenancy Ready Classroom initiative and the impact of this new digital inclusion program on the sector.
31 January 2023 Tribute to retiring Chair Bill Hunt TPAS Cymru would like to pay tribute to Bill Hunt who has recently stepped down as Chair of TPAS Cymru after 3 years in the role.

What's On

18 April 2023

Damp & Mould – getting the customer service process right for tenants (Repeated)

Training

Using insight from Tenants and sector good practice we’ll explore practical customer focussed approaches to help organisations respond positively, proactively and with empathy to tenants concerns around damp and mould

18 April 2023

Tenants Network - April 2023

Information and insight

This tenants network, David and Hannah will run a session to get your opinion on the most controversial topics relating to Net Zero housing

Our work on a Friday takes us to chairing/supporting a general meeting of Old Gurnos Residents Association to discu… https://t.co/oaiaelzUb3
posted: 2 days ago ...Latest Tweets

RT @EleanorTPAS: That's a wrap on our #PlacemakingWithPeople conference! Thank you to all who joined us on the day and shared your views…
posted: 2 days ago ...Latest Tweets

RT @SDevinett: Thanks to @TPASCymru for inviting @RHAWales to take part in their #PlacemakingWithPeople conference and thanks for organisi…
posted: 3 days ago ...Latest Tweets