Tenant Engagement Standards Assessment

The social housing sector is undergoing change and facing new opportunities and expectations, including an increased focus on tenant engagement to ensure the tenants’ voice is heard. Landlord organisations will need to demonstrate they are meeting Welsh Government’s new ‘Regulatory Standards’ including those relating to effective Tenant Engagement. Click here to read more.....

Talk to us about our professional consultancy services 

Our independent support can focus on what you need -  we will help you find solutions and move forward to make sure you tenant strategy delivers results.
We can work with you to identify the support you need and the outcomes you want
  • Supporting you to ‘rethink’ your approaches to tenant and community involvement to deliver business objectives and value for money
  • Meeting Welsh Government regulatory expectations
  • Widening engagement including hard to reach and under-represented tenants.
  • Enhancing digital participation and communications
  • Improving services and value for money
  • Improving transparency and accountability,
  • Demonstrating social value and return on investment
  • Best practice in scrutiny and challenge
  • Improving communities through innovative techniques
  • Delivering and demonstrating outcomes
  • How to implement new legislation like Rented Homes Act, The Well-being of Future Generations Act
  • Help you maximise the potential for creating ‘value’ through involvement and community projects

We can also help you:

  • Identify opportunities to develop digital engagement practices to enhance your involvement offer
  • Identify your key tenants and residents profile to ensure you engage with a wider and more representative body of tenants from the wider community.
  • Recruit, support and retain your tenant and community volunteers so they can work with you to co-design services and deliver solutions
  • Map out community ‘assets’ to help deliver sustainable community development projects