Here's what the Tenant Pulse Community told us about value for money in social housing in Wales. 

The Tenant Voice on Value for Money 

In 2017 the Welsh Government’s Value for Money Thematic Review Steering Group identified the need to develop an effective approach to gather tenant perspectives of value for money. TPAS Cymru agreed to assist the Steering Group in this work. 

In order to gather tenant views on Value for Money, TPAS Cymru applied two methods:

  1. Tenant Pulse – on-line and postal survey for Tenant Pulse members, issued January 2018.
  2. Completion of survey questionnaires at TPAS Cymru events: 3 Regional Tenant Networks and annual conference held during October & November 2017.

Thanks to all of tenants who took the time to complete the surveys and attended our events. The responses were incredibly detailed and provided us with some important information that we could share with the Welsh Government and with the Value for Money Steering Group.

TPAS Cymru have prepared a short report, setting out these responses. We hope that this will provide tenants with an opportunity to compare your experiences with those of other tenants across Wales, whilst allowing landlords and other stakeholders to develop their understanding of tenant perspectives and priorities.  

To access the report in full, click here