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This session will be an opportunity to hear about the research we have conducted into AI and its ability to translate various forms of communications. 

Are You Reaching Everyone? AI, Translation & Inclusion

Date: Tuesday, July 7th 2026 

Time: 10:30am to 12pm

ONLINE SESSION

According to the 2021 Census, there are over 4 million people across England and Wales whose first language is not English or Welsh. Some live in your community – are you reaching them?  Making multilanguage translation can be costly, is AI ready to help? 

This was the question that inspired the research into AI-powered translation tools. Conducted with support from Cardiff University, we tested how AI tools can be used for translation for accessible and inclusive communication.

Using 8 languages identified as being important to the sector, the research explored translation through different communication methods: 

  • Document translation using different digital tools
  • Audio dubbing translation 
  • AI avatar generation from a script  
  • Testing videos of ‘report a repair’ and whether the AI can understand on behalf of a contact centre operator. 

 

Note:  Also included English Welsh testing to support the new requirements on bilingual services within housing

 

This session will be an opportunity to hear all about what was discovered, ask questions, and learn best practice when it comes to AI and translation. We will cover: 

  • Research Background and Context 

  • User Experience – hear insights about using each digital tool and AI platform  

  • Cultural considerations of voice dubbed video

  • Results & Feedback – find out what native speakers thought of the translation & communications methods used

  • Key takeaways – what can we learn from the research and how does this inform the future of tenant communications  

 

Who should attend?

Anyone! We believe that the value of the research extends beyond the housing sector and encourage anyone with an interest to join. Inclusive communication benefits everyone. 

 

Cost

  • Tenants: FREE

  • TPAS Cymru Members: £39 + VAT

  • Non-members: £49 + VAT

 

Book your space today: https://us02web.zoom.us/meeting/register/HWO5rx5dSA-vs0rEElumXQ

 

 

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Terms & Conditions – for paid online events 

  • All cancellations for paid events must be made by email to caitlin@tpas.cymru  If you cancel your place less than 2 working days before the online event you will incur the full cost.

  • If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to caitlin@tpas.cymru

  • If you fail to attend a paid, online session, you will be charged the full cost of attendance.

  • Once we have received your cancellation, we will forward you a confirmation of your cancellation.

  • For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links / screens is prohibited. Therefore, each person attending this event must have a separate registration.

 

TPAS Cymru Right to Cancel

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority

 

 

Event Information

Event Title

Are You Reaching Everyone? AI, Translation & Inclusion

Date

Tuesday 07 July 2026, 10:30 - 12:00

Booking Available Until

Thursday 02 July 2026

Early Bird Booking Available Until

Event Type

Online workshop

Eligible for

All

Speaker

David Wilton

Venue Information

Venue Name

Online

Venue Address



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Past & Future Events

Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

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Terms and Conditions

  1. TPAS Cymru CANNOT accept any provisional bookings.
  2. To ensure opportunities for a wide range of organisations and voices, we may need to restrict the number of attendees per member organisation.
  3. Written / email confirmation is required for all cancellations. Cancellations received before the closing date will be refunded, minus an administration fee of £15.00 plus VAT. No refunds will be processed after this date
  4. Registered delegates who frequently do not attend the events they booked on, may find they are prevented from attending future events(unless written communication is received by the cancellation date).
  5. Where a fee is associated with an event, registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date
  6. TPAS Cymru reserve the right to cancel this event. In this case we will refund any payments received. We will not refund any costs you may incur as a result of the cancellation.
  1. TPAS Cymru CANNOT accept any provisional bookings.
  2. To ensure opportunities for a wide range of organisations and voices, we may need to restrict the number of attendees per member organisation.
  3. Written / email confirmation is required for all cancellations. Cancellations received before the closing date will be refunded, minus an administration fee of £15.00 plus VAT. No refunds will be processed after this date
  4. Registered delegates who frequently do not attend the events they booked on, may find they are prevented from attending future events(unless written communication is received by the cancellation date).
  5. Where a fee is associated with an event, registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date
  6. TPAS Cymru reserve the right to cancel this event. In this case we will refund any payments received. We will not refund any costs you may incur as a result of the cancellation.

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