This report is our first Annual All Wales Tenant Survey on Tenant Perceptions which explores tenants’ views on their homes, communities and issues that really matter to them

All Wales Tenant Voice: Issue 1: The Basics Matter

Our latest Tenant Pulse report is TPAS Cymru’s first structured Annual All Wales Tenant Survey on Tenant Perceptions. It explores tenants views on their homes, communities and issues that really matter to them. 

We had the largest response rate to date for Tenant Pulse with nearly 800 tenants across social housing and private renting tenants. We were delighted to have a wide demographic of tenants, including a notable uplift in younger private renters responding.

We believe the findings and recommendations offer valuable insight into the challenges tenants are experiencing and how tenants feel about their homes and communities.

Tenant Pulse is the official Wales-wide panel for tenants giving their views on the things that matter right to them. It is created 4 years ago by TPAS Cymru (under a programme of work supported by Welsh Government). It’s run quarterly on topical issues and help shape housing policy in Wales. It covers tenants of both social housing (Housing Associations and Council housing) plus private renters including students and those in supported housing.

If you are a tenant, why not join our Tenant Pulse panel and have your say? 


The full report can be found here 

A summary briefing can be found here 

Lead authors: David Wilton and Elizabeth Taylor

TPAS Cymru would like to thank all of the tenants who dedicated their time to complete the surveys. We truly appreciate your time.

Tenant Pulse is part of our Tenant Voice work sponsored by 

Let’s discuss!

We ran a FREE lunch time briefing event on the day of launch to discuss the findings. An online recording of the webinar is available for members on our ‘Missed Out, Catch Up’ section of our website.

Why not view our past Tenant Pulse reports  

Media enquiries: We have material for media outlets plus spokespersons in Welsh and English. Contact [email protected] 

Prize draw transparency

As a thank you for completing the survey, tenants can choose to opt into a prize draw.  This data is captured separately to the anonymous survey.

The winner for this Pulse are:

  1. Angharad,  Private renter from Anglesey,  - £75 One4All Voucher. 
  2. Gemma, Vale of Glamorgan Council tenant - £75 One4All voucher. 

They have been notified and their prize sent.