This Local Authority staff network will be looking at the Standardised Tenant Satisfaction Survey.

Local Authority Staff network

Tuesday 9th February – 1.30pm – 3pm

This Local Authority staff network will be looking at the Standardised Tenant Satisfaction Survey. 

Join us for this essential interactive event when we will be joined by:

  • Sarah Laing Gibbens, Welsh Government Homes & Places Division who will talk about Welsh Government’s expectations of LA tenant satisfaction, and the role Tenant Satisfaction Surveys need to play going forward
  • Geoff Davies, Lead Officer – Community Housing Denbighshire County Council will share his experiences of how Denbighshire CC have implemented the survey and the lessons learnt.

This network is free for TPAS Cymru Members and is suitable for: Local Authority Staff involved in Tenant Participation and Continuous Improvement/monitoring services/Tenants Satisfaction Surveys.

Pre-register for this network by clicking this zoom link https://us02web.zoom.us/meeting/register/tZEuc-uhqTMuGtOVPMNATk8ow2_IWmEWhO-p

 

Event Information

Event Title

Local Authority Staff network

Date

Tuesday 09 February 2021, 13:30 - 15:00

Booking Available Until

Thursday 04 February 2021

Event Type

Information and insight

Eligible for

Landlords

Speaker

Guest Speaker

Venue Information

Venue Name

Online

Venue Address



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Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

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  1. TPAS Cymru CANNOT accept any provisional bookings.
  2. To ensure opportunities for a wide range of organisations and voices, we may need to restrict the number of attendees per member organisation.
  3. Written / email confirmation is required for all cancellations. Cancellations received before the closing date will be refunded, minus an administration fee of £15.00 plus VAT. No refunds will be processed after this date
  4. Registered delegates who frequently do not attend the events they booked on, may find they are prevented from attending future events(unless written communication is received by the cancellation date).
  5. Where a fee is associated with an event, registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date
  6. TPAS Cymru reserve the right to cancel this event. In this case we will refund any payments received. We will not refund any costs you may incur as a result of the cancellation.