Tenant Engagement Officers Network

1^st November 2023, 10:30am-12pm

Tenant Engagement Officers Network - Standardised Satisfaction Surveys, sharing processing and methods

This event is free and exclusively for TPAS Cymru members.

Standardised Satisfaction Surveys are one of the hottest topics in housing right now, whatever stage you may be at within your organisation. So, how do you do it? What are your processes and methods?

This Officers Network will provide us with the chance to discuss what your plans are when it comes to satisfaction surveys, how you’re approaching tenants and tips for success and a smooth rollout of surveys across your communities. Let’s discuss how you are analysing surveys to ensure your results positively impact services and tenants’ experiences.

So, how can you get the most from your surveys? What techniques can you try and who are you targeting for the best engagement?

Join us at our next informal Tenant Engagement Officers Network where we will explore ideas and solutions together. 

Let’s talk about it together as a housing community.

This is an opportunity to talk openly with peers and explore what’s working, what’s missing and what will make a real difference.

Who’s the Network session for?

This session is for staff involved in tenant engagement / participation and tenant communications. 

You can sign up to secure your free place using the link below -

https://us02web.zoom.us/meeting/register/tZUuce-tqD8iGdI-nH0-9s7o5B4InYkLzV9Q