Hazards Response Rule – 6 Months On: Forum for Housing Professionals

Wednesday 7^th October – 9:45am* – 1.00pm (*session starts at 10am)

Venue - Cardiff city centre - Unite Building, 1 Cathedral Road, Cardiff CF11 9SD

Join housing professionals from across the sector for an engaging in-person forum focused on the implementation of the new WHQS Hazards Response Rule and the lessons learned during the first six months.

This facilitated session offers a valuable opportunity to exchange practical experiences, discuss emerging challenges, and problem solve approaches with peers from across the sector.

• Reporting, triage and assessment processes
• Meeting compliance timescales
• Managing access challenges
• Effective communication with tenants
• Responding to and preparing for seasonal hazards – e.g. excess heat/excess cold

Designed as an interactive and collaborative forum, this session will give delegates the opportunity to network, share ideas, ask questions, and learn from real-life experiences across the sector

This Roundtable session is for staff with responsibility for related areas such as asset management, repairs, compliance, building safety, customer service and service improvement.

• This is not a formal training session, it is a facilitated workshop forum designed to share learning, and to explore solutions with colleagues from across the sector.
• This Forum will focus primarily on the provision of services to Tenants rather than technical detail
• The session starts prompt at 10am – there will be plenty of tea/coffee and breakfast pastries available from 9:45am
• As the session will finish by 1pm lunch is not provided – but there’s a great café in the Unite building you can use
• The venue is just a 14-minute walk from Cardiff Central Station, or the nearest car park is at Sophia Gardens (pay & display)
• To ensure balanced participation and meaningful discussion, initially, attendance is limited to up to four staff members per organisation.

Places are limited due to venue capacity so do book your place now, don’t miss out

To secure your place please book using the online booking system below ⬇️

• Staff (member organisations) - £39 +VAT
• Non-members – not applicable

The session will be facilitated by David Lloyd, Programme Director, TPAS Cymru

Book your place via the online system below ⬇️

• Written confirmation by email is required for all cancellations.  Bookings cancelled before noon on the 2nd October will be refunded. No refunds will be processed after this date.
• Registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]. If substitute changes are made after the cancellation date, we cannot guarantee we will be able to meet any specific needs, e.g. dietary. Do contact us beforehand to check.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.

• We aim to make sure that the courses and events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the course or event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled course or event we will transfer your booking to a rescheduled date or give you a full refund if this option is not possible.  We will not refund any costs you may incur as a result of the cancellation