DUE TO HIGH NUMBERS THIS EVENT IS A MEMBERS-ONLY EVENT
Wednesday 10th February - 11am - 12.30pm
The Complaints Standards Authority (CSA) was created under the Public Services Ombudsman (Wales) 2019 Act – its aims are to drive improvement in public services.
Join us for this essential event to hear from:
Nick Bennett, Public Services Ombudsman for Wales who will give an update on the background to the creation of the CSA, as well other proactive powers affecting housing services.
Matthew Harris, Head of the CSA in Wales who will be talking about the recently published standards relating to Local Authorities and the plans to extend this work to Housing Associations.
This free event is suitable for Staff, Board Members, Local Authority Members, Tenants and Residents.
To register your place, please click on this zoom link here https://us02web.zoom.us/meeting/register/tZcuf-CurTMuHtAlU2hSgnIZLo_AaCzb7TbZ
Housing and the Complaints Standards Authority
Wednesday 10 February 2021, 11:00 - 12:30
Booking Available Until
Monday 08 February 2021
Information and insight
Members: £0.00+ VAT
Non-Members: £0.00 + VAT