Officers Network online event

Thursday, 10^th July 2025: 11am – 12:30pm

Don't miss your opportunity to connect, learn, and lead in tenant engagement across Wales.

Join your fellow TPAS Cymru members at the next Officers Network online event, where we’ll explore what’s working in tenant and community engagement.

This session will cover practical and timely topics, including: 

• Getting out into the community – What makes engagement and consultation out in communities, such as estate walkabouts work? How do you measure their impact and involve all staff?
• Publishing and Making sense of tenant satisfaction data – with all social landlord’s satisfaction results recently published on Welsh Government website in comparison format, are sharing this data with your Tenants? Social landlords: tenant satisfaction survey 2025 [HTML] | GOV.WALES How are you sharing it? Are you using this data to empower tenants and support tenant scrutiny and challenge? 
• Your big issues – Share your challenges and hear how others are tackling theirs.

🟢 Quick, free, and impactful – Just an hour or two on Zoom, and it could spark big ideas for your work.

This members-only session is ideal for anyone involved in tenant, engagement, performance, data, or customer service - from front-line staff to business improvement leads.

Recording: To encourage open conversation, the session will not be recorded.

Book your place via this Zoom link

Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes. The email with joining link also gives you the opportunity to save the details to an electronic calendar, such as Outlook