Rent Setting & consulting tenants is one of the hottest topics right now. As a sector we need to be better so don’t miss out on this new essential webinar to learn from 3 exclusive case studies from Scotland & Wales about how to make rent consultation work.

 

Rent Consultations – learning from others

11th October 2022, 10am-12pm

Rent Setting & consulting tenants is one of the hottest topics right now. As a sector we need to be better so don’t miss out on this new essential webinar to learn from 3 exclusive case studies from Scotland & Wales about how to make rent consultation work.

Need more?

For tenants the cost-of-living crisis is massive.  Tenants are facing crippling energy bills and potentially significant rent rises.  Rent affordability is going to come under significant scrutiny.

Over the last decade, Welsh Governmental rent setting policy was strictly linked to inflation (CPI). Rents generally rose above inflation and so did standards. That model now looks concerning for tenants. We are now in a period of high inflation potentially topping 10% – which could mean some eye-watering rent rises for tenants. We are already hearing whispers of rises of more than 6% being proposed.

Good tenant engagement is needed and under the Welsh Government’s (WG) current ‘Rent and Service Charge Standard’ there is a clear expectation on social landlords around effective tenant engagement and consultation.   Indeed, the Annual Self-Certification Monitoring Return submitted to WG by landlords requires landlords to demonstrate and outline “the tenant involvement (engagement, consultation and feedback) undertaken and how feedback received has influenced your rent setting policy.”

Given the potential size of rent rises, tenants deserve better in terms of consultation.  TPAS Cymru has had a number of landlords contact us about this subject, and therefore we have arranged this session to discuss approaches to rent consultations and best practice.

During this session we will hear from 3 fantastic case studies from Wales and Scotland. Speakers include:

  • River Clyde Homes (Scotland)
  • Caerphilly County Council
  • Merthyr Valley Homes

We all could benefit from hearing good case studies.  However, this session will not just be case studies, we will then switch to a discussion and networking format to share experience and ideas. You will leave this session inspired and ready to tackle this important issue within your organisation.

Don’t miss this chance to hear about some of the fantastic practice surrounding rent consultation and the opportunity to network with others and draft ideas on how you could approach this within your organization.

This session is suitable for staff, board members and engaged tenants.

Cost (+Vat):
Tenants – free
Staff – £59 + vat
Board members – £59 + vat
Non-TPAS Members - £119 + vat

 

Book your place via this Zoom link: https://us02web.zoom.us/meeting/register/tZcudOGorz8jG9Lc1d9RfBkdQonhel6vnygf

 

Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes. The email with joining link also gives you the opportunity to save the details to an electronic calendar, such as Outlook


Cancellation Policy – for paid online events
  • All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
  • If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
  • If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
  • Once we have received your cancellation, we will forward you a confirmation of your cancellation.
 
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority

 

Event Information

Event Title

Rent Consultations – learning from others

Date

Tuesday 11 October 2022, 10:00 - 12:00

Booking Available Until

Monday 10 October 2022

Event Type

Information and insight

Eligible for

All

Speaker

Guest Speaker

Venue Information

Venue Name

Online

Venue Address



Google Map Icon

Past & Future Events

 
16 November 2022
Information and insight
National Tenant Engagement Conference for Wales 2022
11 October 2022
Training
How to Minimize Complaints
11 October 2022
Information and insight
Rent Consultations – learning from others
04 October 2022
Engagement strategy
Engaging Tenants in NetZero
29 September 2022
Resources for engagement
NetZero Engagement Club
12345678

Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

CLOSE X
Cancellation Policy – for paid online events
 
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority