TPAS Cymru Logo

During the May Tenants Network we will be looking at the subject of Complaints.

Tenants Network May 2023

Thursday 18th May   11.00am – 12.30pm 

During the May Tenants Network we will be looking at the subject of Complaints.   

  • How are complaints dealt with by your Landlord? Are they seen as Opportunities or Threats? 
  • As involved tenants do you encourage other tenants to make a complaint? (If they’ve been through the proper process) 
  • Why don’t tenants complain to their Landlord?  
  • Does your landlord advertise how complaints have been dealt with? Lessons learnt, changes to procedures etc. 
Who should attend? 

Tenants who have an interest in networking, sharing good practice and hearing about Tenant Participation from other tenants in Wales.

Things to know: 
  • This is an online webinar via Zoom 
  • The session will not be recorded 
 
Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes.   

 

Event Information

Event Title

Tenants Network May 2023

Date

Thursday 18 May 2023, 11:00 - 12:00

Booking Available Until

Wednesday 17 May 2023

Early Bird Booking Available Until

Event Type

Information and insight

Eligible for

Tenants

Speaker

Helen Williams

Venue Information

Venue Name

Online

Venue Address



Google Map Icon

Past & Future Events

 
16 July 2025
Network
Tenant Board Member Forum 2025
01 July 2025
Roundtable
Tenants Refusing Access – What’s the problem, Is there a solution, and What are the next steps? - Session 3
30 June 2025
Roundtable
Tenants Refusing Access – What’s the problem, Is there a solution, and What are the next steps? - Session 2
25 June 2025
Conference
TPAS Cymru Good Practice Awards 2025
25 June 2025
Conference
How to engage people in 2025 and beyond: The Tenant Engagement Best Practice Day
17 June 2025
Webinar
New Regulatory Standards & Guidance: what will they mean for Landlords and Tenants in Wales?
16 June 2025
Training – in person
TPAS Cymru Tours - North Wales edition
09 June 2025
Training – online
TPAS Cymru’s Annual Net Zero Week 2025
04 June 2025
Training – online
An Introduction to Co-Production - NEW
03 June 2025
Policy briefing
Safer and healthier homes Mini-Pulse Debrief
12345678910

Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

CLOSE X

Terms and Conditions

Pages.

Home
About
Resources
Services
Contact

Latest News.

Sector Voices on the New Homelessness and Social Housing Allocation (Wales) Bill

NEW Resources from TPAS Cymru as part of our member benefits

New Series: Tenants Refusing Access – Understanding the Why and Exploring Next Steps

Join the Tenant Pulse Advisory Group

Working together for safer, healthier homes in Wales

Training & Events.

03 June 2025
Safer and healthier homes Mini-Pulse Debrief

04 June 2025
An Introduction to Co-Production - NEW

09 June 2025
TPAS Cymru’s Annual Net Zero Week 2025

16 June 2025
TPAS Cymru Tours - North Wales edition

17 June 2025
New Regulatory Standards & Guidance: what will they mean for Landlords and Tenants in Wales?

Get In Touch.