With the impact on tenants continuing to make headlines on TV and social media, join us for this essential Roundtable session to explore how the sector can best support and engage with tenants.

Disrepair Roundtable - supporting and engaging with tenants. (Online session)

This Session is Now Full - please contact [email protected] to have your name on the reserve list

Tuesday 13th September, 9:30am – 11am

Following our first Disrepair RoundTable session in May we are holding a follow up session.

With the impact on tenants continuing to make headlines on TV and social media, join us for this essential Roundtable session to explore how the sector can best support and engage with tenants.

The session will enable attendees to share practise and learn from others. 

During this event we will focus on some key themes:

  • Taking ownership – how are landlords responding to and dealing with reports and concerns about disrepair , what processes do you have in place?
  • Tone – how are  landlords getting  the ‘tone’ of their communications and support right
  •  Training – what training for staff/contractors is needed to support tenants and handle disrepair concerns effectively and sensitively?

TPAS Cymru will share some thoughts and ideas and there will be opportunities to ask questions and share approaches and practice with other delegates present.

This is an opportunity to talk openly with peers and explore what’s working, what’s missing and what will make a real difference to tenants.

Who’s the session for – this Roundtable session is for staff with responsibility for related areas such as: asset management, repairs, complaints and service improvement

This is a Free online session exclusively for TPAS Cymru members.

This Session is Now Full - please contact [email protected] to have your name on the reserve list

Event Information

Event Title

Disrepair Roundtable - supporting and engaging with tenants. (Online session)

Date

Tuesday 13 September 2022, 09:30 - 11:00

Booking Available Until

Monday 12 September 2022

Early Bird Booking Available Until

Event Type

Information and insight

Eligible for

Landlords

Speaker

david lloyd

Venue Information

Venue Name

Online

Venue Address



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Past & Future Events

 
16 November 2022
Information and insight
National Tenant Engagement Conference for Wales 2022
11 October 2022
Training
How to Minimize Complaints
29 September 2022
Resources for engagement
NetZero Engagement Club
27 September 2022
Information and insight
Officers Network (Zoom)
22 September 2022
Information and insight
Officers Network (Face to Face event)
20 September 2022
Information and insight
September Tenants Network
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Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.

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