Tenant Voice in Boards & Governance: have you got it right

Wednesday 21^st January, 2026: 10am – 11:45am

Our new online governance support event is dedicated to exploring how you can develop stronger connections between boards and tenants to support board assurance, influence strategic decision-making and meet regulatory expectations around self-evaluation.

Be part of this exciting session where you will hear from Welsh Government and a range of expert speakers from across the UK.

There will also be an opportunity to share practice and approaches, to explore what’s working, what’s missing and what will make a real difference to governance and your tenants.

• Understanding the current regulatory expectations around tenant engagement in governance, including tenant voice in self-evaluation
• How to ensure tenant voice provides assurance to Boards
• How Boards can hear from a diverse range of tenant voices
• Explore how to effectively hear the tenant voice in your boardroom

Confirmed Speakers include:

Ian Walters, Head of Regulation Strategy & Policy at Welsh Government

Ian will provide an overview of expectations around Boards hearing the tenant voice and provide an update on the Regulatory Assessment Model​ including tenant engagement in self-evaluation

Ceri Victory-Rowe – Director, Campbell Tickell

Ceri specialises in governance and regulation as well as providing extensive support and advice to individual organisations. Ceri carries out sector-wide assignments including supporting Welsh Government during the review of the Regulatory Assessment Model​ for the Welsh social housing sector.

Kai Jackson – Kai is a respected tenant advocate, Tpas (England) Associate, and author of the groundbreaking report ‘Is there a seat at the table: Ethnic minority voices in tenant engagement'. Kai will share how the reports T.A.B.L.E principals can support Boards in reaching and engaging with a diverse range of tenants.

Dr Dave McKenna – Dave is an experienced practitioner specialising in public governance. Dave will explore the ‘mechanics’ of assurance and how tenant voices and insight can strengthen Board assurance.

Who’s the session for? – this session is suitable for board members, exec teams, tenants and staff with responsibility for related areas such as: governance and tenant engagement.

• Tenants: FREE
• Staff/Board (members organisations): £39 + VAT
• Staff/Board (non-member organisations): £89 + VAT

• This is an online webinar via Zoom
• The session will not be recorded

Book your place via this zoom link

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online session, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links / screens is prohibited. Therefore, each person attending this event must have a separate registration.