Be part of the National Tenant Engagement Conference for Wales – we’ve lined up a fantastic range of guest speakers and exciting workshop sessions for you, all focussing on the very latest housing, community and tenant engagement issues

The National Tenant Engagement Conference for Wales 2023

Your Homes, Your Communities - Your Voice matters

Wednesday 15th & Thursday 16th November 2023

(The complete package option includes an additional overnight stay on Tuesday 14th November)

Be part of the National Tenant Engagement Conference for Wales – we’ve lined up a fantastic range of guest speakers and exciting workshop sessions for you, all focussing on the very latest housing, community and tenant engagement issues.

What is it? 

Our essential national engagement conference is the place where tenants, staff and decision makers meet to find out about and discuss the latest housing and community big issues, learn from good practice and explore ideas and solutions. 

Why should I attend?

The packed schedule will include inspiring speakers and practical case studies. You’ll also be able to choose from an exciting range of workshop sessions, plus there’ll be plenty of time to chat to others attending and share thoughts and ideas.  This event will motivate, inspire, and inform all those who attend - so you won’t want to miss out!

Who should attend? 

This event is a must for social landlords, tenants, residents, third sector organisations and voluntary groups. Join us if you have an interest in housing in Wales, tenant voice and engagement or the future of homes in Wales - book your place now!

Highlights will  include:
  • Hearing from insightful and topical speakers on the latest thinking. 
  • Finding out the  very latest of housing news  including the new Welsh Housing Quality Standard 2023 and what it means to your homes.
  • Sessions focussing on the key hot topics in housing including - cost of living, rent setting, improving repairs services, and decarbonisation of homes, to name a few. 
  • Learning from Good Practice case studies.
  • An opportunity to network and meet others involved in tenant engagement across Wales.
  • Sharing of excellent best practice and practical case studies
Opening our conference this year will be Julie James MS, Minister for Climate Change, who has responsibilities for housing and housing-related activities of Local Authorities and housing associations, including housing management and the allocation of social and affordable housing.


Full programme available here!

Join us for our relaxed and informal event, with a big focus on giving you lots of information and ideas to take away and the time and space to meet others.  

To book, please download and complete this booking form

Please note – this popular event sells out every year so do book early to secure your placeWe have very limited residential places left. If you are looking for an accommodation package, please enquire.

For further information please contact us: 01492 593046 / 02920 237303 or [email protected]

  • All prices are exclusive of VAT.
  • Day delegate options include refreshments and lunch but not the evening meal or accommodation.
  • Accommodation at the Metropole can only be provided for delegates booking the full residential packages 1, 2, 3 and 4.
  • TPAS Cymru CANNOT accept any provisional bookings.
  • Only one delegate per booking form will be accepted. 
  • Written confirmation is required for all cancellations.  Cancellations received before the date of Thursday 26th October 2023 will be refunded, minus an administration fee of £30.00.  No refunds will be processed after this date.
  • Registered delegates who do not attend the conference will be liable for payment in full unless written communication is received by the cancellation date.
  •  Any changes, such as names, made to the bookings after Thursday 26th October 2023 will incur an administration fee of £15.00 plus VAT per change. 
  • TPAS Cymru may have to cancel this event.  In this case we will refund any payments received.  We will not refund any costs you may incur as a result of the cancellation.





Event Information

Event Title

The National Tenant Engagement Conference for Wales 2023


Wednesday 15 November 2023, 10:30 - Thursday 16 November 2023, 15:00

Booking Available Until

Thursday 26 October 2023

Early Bird Booking Available Until

Event Type

Information and insight

Eligible for



Guest Speaker

Venue Information

Venue Name

The Metropole Hotel

Venue Address

The Metropole Hotel and Spa
Temple Street
Llandrindod Wells

+44 (0) 1597 823700

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Email Address

The online booking for this event has closed. To book this event, please call us on 029 2023 7303 or 01492 593046

Booking Guide

1. Enter your Name and E-mail address, and select the amount of tickets you would like to book, then click 'continue booking'.

2. If you are booking 1 ticket, enter your details and click "Save and Confirm Booking". You will then see your details in an orange box at the bottom.

3. If you have selected more than 1 ticket, add the first attendee’s information as in step 2, click "Save and Confirm Booking" and scroll back up to enter your second attendee. Repeat Step 3 until all your attendees have been added.

4. Once you have added all the attendees information, you will notice the "Add Delegate" button at the bottom change to "Save and Confirm Booking". Once you have clicked this button, you will see a green "success" box on screen, and you will receive an emailed confirmation that your booking has been successful.

5. Payment for the event may be made via BACs, or TPAS Cymru will issue an invoice after the event has taken place.

If there are any issues with your booking, please feel free to call us on 02920 237303 or 01492 593046