Our 2025 Tenant Pulse Report sharing the Tenant Voice on Rent and Affordability is now live!
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Our 4th annual Tenant Pulse on rent, service charges and affordability shares the tenant voice from across Wales about what matters most to tenants right now. It focuses on the need for more transparency, communication and what needs to be done to protect both tenants and the wider housing sector.
TPAS Cymru heard the voices of social housing tenants from across Wales, and we are now pleased to be able to publish our Report with the public sharing our insights.
The results are clear – affordability is at a crisis point for so many tenants in Wales and we need to act. Both the Report and Executive Summary below provide important insight into what tenants are experiencing and need to have sustainable tenancies.
Report name: Rent, Service Charges and Affordability – The need for more transparency
This is the link to the full report
This is the link to the executive summary
To view the press release on this Tenant Pulse survey, click here
Authors: Eleanor Roberts and David Wilton
Congratulations to the winners of the prize draw for this Pulse survey. The winners are Andy from Pembrokeshire and Eleri from Gwynedd.
TPAS Cymru would like to thank all of the tenants who dedicated their time to complete the surveys and to our housing colleagues for their support. We truly appreciate your time.
Tenant Pulse is part of our Tenant Voice work sponsored by:
Tenant Pulse is the official Wales-wide panel for tenants giving their views on the things that matter right to them. It was founded in 2017 by TPAS Cymru (under a programme of work supported by Welsh Government).
It’s run quarterly on topical issues to help shape housing policy in Wales. It covers tenants of both social housing (Housing Associations and Local Authority housing) plus private renters and those in supported housing.