Following a hugely successful event in May, we running this session again

Engaging tenants in decarb/retrofit: getting the essentials right


Wednesday 13th July 11am - 12.30

Followed by an optional networking type session for further discussions & questions between 12:30pm - 1pm

As social landlords scale up decarbonisation activities in terms of retrofitting existing homes, don’t miss this new webinar where we’ll explore what should be in place to ensure tenants are fully engaged.

As decarbonisation is all about changes to tenants’ homes and behaviours, tenants should be engaged in the ORP/ retrofitting process from the start.  Tenants are increasingly concerned about what retrofitting entails, what impact this will have on their homes and lifestyles and who’s paying for it all!

Using insight from tenants and lessons learned from previous ORP projects, we’ll share what social landlords will need to get right to effectively engage, inform, protect and support tenants to be part these changes.

Meeting decarb targets in Wales won’t be possible without the support and buy-in from tenants across Wales, so join us for this new informative webinar.

Please note – places are limited for this workshop so early booking is advised.

Who should attend?

The session is suitable for – staff, contractors, tenants, and all those with an interest in engaging tenants in decarb/retrofit.

  • Tenants: £19 + VAT
  • Staff/Board (members organisations): £29 + VAT
  • Staff/Board (non-member organisations): £59 + VAT
Things to know:
  • This is an online webinar via Zoom
  • The session will not be recorded

Book your place via this Zoom link:

Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes. The email with joining link also gives you the opportunity to save the details to an electronic calendar, such as Outlook

Booking Terms and Conditions – for paid online events
  • All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
  • If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
  • If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
  • Once we have received your cancellation, we will forward you a confirmation of your cancellation.
  • For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority

Event Information

Event Title

Engaging tenants in decarb/retrofit: getting the essentials right


Wednesday 13 July 2022, 11:00 - 12:30

Booking Available Until

Tuesday 12 July 2022

Early Bird Booking Available Until

Event Type

Information and insight

Eligible for



david lloyd

Venue Information

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Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.