RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

Have you visited our Events Page?

Our page is constantly being updated with events and networks designed to improve tenant engagement and voice - click here

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with Welsh Government and the Regulatory Board for Wales. Why not learn more about how tenants can influence Welsh housing sector and TPAS's relationship

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Julie James AM, Minister for Housing and Local Government.
Hannah Blythyn AM, Deputy Minister for Housing and Local Government

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 15 Dec 2022
'The Agenda'

TPAS Cymru launching our briefing series ‘The Agenda’

Latest News | Our Thoughts


15 December 2022 The Agenda: Issue 16 - Social Housing Rent and Service Charges 2023-2024 What is the Welsh Government’s Rent and Service Charge Standard?
14 December 2022 A busy few weeks at TPAS Cymru It’s been a busy few weeks at TPAS Cymru! Find out what we've been up to and an insight into the training we deliver.
23 November 2022 ‘Renting Homes Wales Day’ – The countdown Across Wales, social landlords, (Housing Associations and Councils), as well as private landlords are busy gearing up to 1^st December when the Renting Homes (Wales) Act becomes law
21 November 2022 Urgent message for Tenant groups: Shared owners need your help! Shared Ownership residents are facing some very tough times and TPAS Cymru is asking tenant groups of Housing Associations to help them in their hour of need.

What's On

07 February 2023

Creating Sustainable Communities for a Net Zero Future

Information and insight

Net Zero in housing is more than just heat pumps, solar panels, or batteries. It’s about community.

08 February 2023

Damp & Mould – getting the customer service process right for tenants

Training

Using insight from Tenants and sector good practice we’ll explore practical customer service approaches to help organisations respond positively, proactively and with empathy to tenants concerns around damp and mould

For those who subscribe to @WHQMag, check out TPAS Cymru's article by David Wilton on what really matters to tenant… https://t.co/6I29jPv5rW
posted: 36 hours ago ...Latest Tweets

📢Galw ar landlordiaid a thenantiaid gogledd Cymru Wrth edrych ar Sero Net, mae llwyth o jargon, technolegau, a pho… https://t.co/8XUhIFwkHn
posted: 2 days ago ...Latest Tweets

📢Calling all north Wales Landlords and Tenants📢 When we look at Net Zero, there is a lot of jargon, technologies,… https://t.co/XL676uh9JA
posted: 2 days ago ...Latest Tweets