Damp & Mould Good Practice Webinar: Improving services & support - what’s worked? and what’s next?

Good Practice Webinar

Tuesday 23rd May 2023: 10am - 12.45pm

Social landlords in Wales and across the UK have been reviewing and strengthening how they prevent, manage and respond to cases of damp & mould in tenants’ homes.

So, what’s worked? and what’s next?

Join us for this essential webinar to hear from a range of expert speakers who will share various approaches and good practice undertaken in the sector.  

We’ll hear the latest on how damp & mould related services, systems, and support have changed to keep tenants’ homes safe.

As we await the findings of Welsh Government’s review of how social landlords have responded to the lessons learned from the tragic death of Awaab Ishak, it is clear that damp & mould will remain a key area for the sector to focus on .

Confirmed Speakers:

Ian Walters - Head of Regulation Strategy and Policy at the Welsh Government

  Gemma Fouracre - Head of Property and Land Services at Tai Tarian

Duncan Forbes, CEO, Trivallis

Who’s the session for – this webinar session is open to all staff, board members, Local Authority Members and tenants.  It will be particularly beneficial  for staff with responsibility for related areas such as: asset management; repairs; customer service; complaints; and service improvement.

• Staff/Board (members organisations): £59+VAT
• Staff/Board (non-member organisations): £119+VAT
• Tenants: Free

• This is an online webinar via Zoom
• The session will not be recorded
• The delegate rate is for one person not a group booking – a charge will be made for each attendee: each attendee needs to register individually

Book your place via this Zoom link: https://us02web.zoom.us/webinar/register/WN_8fsk1b21Rr-iPKH4bxOAZg

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority