Introduction to Housing Associations: all you need to know

Wednesday, 20th May 2026 | 10:00am – 1:00pm

Curious about how Housing Associations really work?  Want to better understand how they operate and the role they play in communities across Wales?

This interactive and accessible training session will give you a clear, practical overview of the basics of Housing Associations in Wales,  how they operate, who they are accountable to, and the vital services they provide.

• What are Housing Associations and who are they answerable to.
• The services do they provide and to who.
• Finance basics - Where they get their income from and what they spend it on.
• The risks and challenges Housing Associations facing now and, in the future.
• The links to Welsh Government and other sector organisations.
• Tenant Engagement expectations.
• Understanding some housing jargon.

This course is ideal for:

• Anyone new to Housing Associations
• Tenants who want to better understand how their landlord operates
• Housing Association staff at any level
• Staff from organisations working alongside the social housing sector in Wales

Whether you're completely new to the topic or simply want to strengthen your understanding, this session will leave you better informed, more confident, and equipped with practical knowledge you can use in your role.

• Tenants: £39 +VAT 
• Staff/Board (members organisations): £69 +VAT 
• Staff/Board (non-member organisations): £149 +VAT  

• This is an online interactive training workshop via Zoom 
• The session will not be recorded 
• The delegate rate is for one person not a group booking – each attendee needs to register individually.

Please book via this Zoom link

• The cancellation date for this event is noon, Friday 15th May
• Written confirmation by email is required for all cancellations.  Bookings cancelled before the cancellation date will be refunded. No refunds will be processed after this date.
• Registered delegates who do not attend the event will be liable for payment in full unless written communication is received by the cancellation date.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected].If substitute changes are made after the cancellation date, we cannot guarantee we will be able to meet any specific needs, e.g. dietary. Do contact us beforehand to check.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.