Energy bills, climate change and sustainable communities are 3 big issues facing all of us. Housing sector has a huge role to play to create better homes and communities.  


NetZero Week 2022

Monday - Friday: 13th-17th June

Energy bills, climate change and sustainable communities are 3 big issues facing all of us. Housing sector has a huge role to play to create better homes and communities.  TPAS Cymru is hosting its second NetZero week from the 13th-17th June.

This is a dedicated opportunity to explore the key issues, opportunities and innovation.  You will hear from fantastic guest speakers, who are developing and experiencing first hand, the benefits of decarbonisation of homes. You will gain invaluable insights into one of the biggest challenges this planet has faced and how housing in Wales can play a part in the solution. The focus is on tenants, and tenant facing staff, but it will benefit anyone in the housing sector including Board members and elected councillors. We promise easy to understand sessions, plenty of chance to ask questions and opportunity to really expand your understanding of this subject.  
This dedicated themed week is sponsored by:  a key thought leader in Wales of low carbon housing solution.


Monday 13 June: 10:00am – 11:30am

Wales and its pathway to a low carbon future

How housing can deliver a more sustainable future

This is the not to be missed opening session for our NetZero themed week. Our inspirational speakers will set out the big picture and discuss why housing is key to low carbon Wales. Don’t miss out on latest news, challenges and ideas for a more sustainable future for us all. There will also be an opportunity for questions and discussion with the panel and other attendees.

Speakers include

  1. Jess Pierce, Deputy Director, Housing Safety Regulations and Standards Directorate, Welsh Government
  2. Bethan Proctor, Policy & External Affairs Manager, Community Housing Cymru
  3. James Williams, Co-Founder and CEO of Sero


Tuesday 14 June:  9:30am-11.00am

What is Retrofit and what you need to know?

Everything you should know about Retrofit but are too scared to ask

There is a lot of interpretations and misunderstanding about what Retofit is.  One thing everyone can agree on is that it’s the biggest issue in Welsh housing for the next 2 decades.   We’ve asked Wales & West Housing Association to set out:

  • What exactly is Retrofit?
  • How will it impact you?
  • Options, issues, challenges and benefits
  • Why it’s one of the biggest housing issues in the coming decades

Leading this session

  1. Steve Porter, Executive Director (Assets), Wales & West Housing


Tuesday 14 June:  2.00pm -3:30pm

Retrofit: What we have learnt so far, and how we can communicate better

What do we already know about tenants’ thoughts around Retrofit and how should we be speaking to tenants about it? Join us to discuss the current research on Retrofit and the barriers and attitudes to its use in your community and hear what tenants have said so far. Don’t miss out!

There will be a Q&A and discussion after the session.

In this session  

  1. Laura Holt, Lead of the Active Buildings Centre, Swansea University.  Laura currently is the project lead of the Active Buildings Centre at Swansea University and will join us to discuss her exciting research into Retrofit experience in Wales and the barriers and affordances to its use in our communities.
  2. Clare Jones, Managing Director, Grasshopper Communications. Claire has more than a decade’s experience in delivering communications campaigns for planning and major infrastructure. Currently working with several regeneration projects across Wales, Claire will join us to share best practice in communications surrounding Retrofit and share her expertise on engagement at a local, regional and Welsh Governmental level.


Wednesday 15 June: 10:30am-12:30pm

New homes:  now and the future

Living in the future – what tenants can expect from low carbon homes

There are some amazing new developments in Wales happening right now. New homes with new ideas of building and living.  You will be inspired in this session! We will hear from fantastic speakers about the new materials, building methods and technologies being used to build out homes and about the importance of tenant voice.

Speakers include

  1. Carol Morgan, Senior Manager and Lead on Building Development programme, Swansea Council
  2. Solitaire Pritchard, Head of Regenerating & Places, Pobl
  3. Adrian Johnson, Managing Director of Commercial Services, Cartrefi Conwy
  4. Rachel Gardiner-James, Communications Officer, Tai Tarian


Wednesday 15 June: 2.00pm - 3.00pm 

Down to Zero, Cynon Taf HA

How Cynon Taf are developing a community

A key part of the Down to Zero project is converting land in Rhondda Cynon Taf area to capture and sequester carbon - in simple terms using land to collect and keep carbon. On the land we will set up a series of initiatives that will help us to collect and keep carbon. The main focus of this project is carbon, however there are significant additional benefits around community, tenants and staff.

Leading this session

  1. Claire Snook, Project Manager - Down to Zero, Cynon Taf HA
  2. Tom Addiscott, Project Manager - Down to Zero, Cynon Taf HA


Thursday 16 June: 10.00am-11:00am  

The energy market is broken – how do we move forward? - Discussion session 

The energy market de-regulated three decades ago, a decade later online switching became a concept and in last decade we have seen too many new suppliers come and go. Energy prices are increasing rapidly, energy supplier are decreasing rapidly and only thing commentators can agree on is that the market is in crisis and consumers are suffering. Large numbers in fuel poverty leads to more health and social issues living with damp & mould, social exclusion etc. Therefore, new ideas and solutions are needed to tackle this rising problem in our communities.

James Williams, Founder and CEO of Sero, is a leading thinker in Wales on the energy market and has fascinating new ideas on energy supply & billing going forward. In this discussion session, Sero will set out some fresh insight into what is going wrong and set up new ways of supplying.

It’s really going to be one not to miss, make sure to join us to hear about how this issue will affect you!

Speaker:   James Williams, Co-Founder and CEO of Sero


Thursday 16 June: 1.30pm - 2.30pm  

Get up to speed session:  What, why and where is an Intelligent Energy System? 

This continues our TPAS Cymru objective of bringing you up to speed in a simple, clear way about what you need to know about key components of low carbon living.

Traditionally, energy efficiency projects sometimes involve installing solar panels, heat convertors etc in homes. To get the best out of the kit, new smart technology is also being fitted into homes to monitor and optimise the warmth and efficiency of the energy used. They learn your preferences and how you use your home to get the best energy costs for you. These are called IES systems (Intelligent Energy Systems).

Sero are Wales’ leading provider of IES systems.  Join us in this session where a spokesperson from Sero will take you through what you need to know and why you will want one in your home!

Speaker: Kris Ablett, Customer Care Manager, Sero 


Friday 17 June: 10.00am - 11.15am

People creating better, more sustainable communities

This session will showcase projects, people and organisations doing fascinating things in our communities to make them greener, more enjoyable or just easier to breathe in! Ian Titherington, from Cardiff Council, will join us to discuss the impressive work being completed across Cardiff. From the Greener Grangetown project to the Sustainable Drainage Systems (SuDS), designed to promote wellbeing and green spaces in our communities. Iwan Trefor-Jones, from Adra, will also join us to share all about Adra’s work on their exciting Decarbonisation hub in Gwynedd. It really is going to be a session not to miss!


  1. Ian Titherington, Lead Officer, Cardiff Council 
  2. Iwan Trefor Jones, Deputy Chief Executive, Adra


Friday 17 June:  1.00pm - 2.15pm

Round table discussion on NetZero week

Join us for an interactive closing session, where we collectively discuss the issues raised during the week, your thoughts, concerns and hopes for the future. All welcome. This session will be free to attend and booked separately from the rest of the week. We would love for you to join us! Please book via the closing session link below.

If that is not enough, there will also be various videos launched and details of a new sharing and collaboration network.  Last year, some landlords took opportunity to run further NetZero comms themselves to their tenants during the week.


Cost & booking details:

We tested a ‘Group pass’ for our Annual conference and it was very popular.  Therefore for 2022, we are offering a Landlord Group Pass for £399* + VAT. 
*This group pass would allow up to 25 people from your organisation the opportunity to attend the whole week.  
Individual price for the week will be £99+vat for Housing staff and £79+vat for tenants.  The non-member rate is £220+vat.

To register your place for the NetZero Full Week Webinars, click on this Zoom link:

Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes.  This is the link you will need to use for all sessions during the week apart form the closing round table session

To book your place for the closing round table session, register using this Zoom link


Cancellation Policy – for paid online events
  • All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
  • If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
  • If you fail to attend a paid, online sessions, you will be charged the full cost of attendance.
  • Once we have received your cancellation, we will forward you a confirmation of your cancellation.
  • For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links /screens is prohibited. Therefore, each person attending this event must have a separate registration.
TPAS Cymru Right to Cancel
We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority

Event Information

Event Title

NetZero Week 2022


Monday 13 June 2022, 10:00 - Friday 17 June 2022, 11:15

Booking Available Until

Friday 17 June 2022

Early Bird Booking Available Until

Event Type

Information and insight

Eligible for



Guest Speaker

Venue Information

Venue Name


Venue Address

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Past & Future Events

29 March 2023
Information and insight
Officers Network 29.03.23
23 March 2023
Information and insight
Officers Network Face to Face
15 March 2023
Information and insight
Tenants Network 15.03.23
22 February 2023
Information and insight
Tenants Network 22.02.23
16 February 2023
Information and insight
Tenants Network 16.02.23
07 February 2023
Information and insight
Creating Sustainable Communities for a Net Zero Future

Booking Guide

1. A link to an online booking form for the online event will have been provided. Please follow the link and complete the booking form.