Better Digital Engagement for 2026: Skills, Content and Confidence for Housing – Session 1: How Digital and Traditional Media Are Changing and Why We Need to Adapt

Wednesday 25^th of February 1:30 – 2:30pm

Better Digital Engagement for 2026: Skills, Content and Confidence for Housing

Digital engagement is no longer an add on for the housing sector, it’s central to how tenants and communities access information, form opinions, and participate meaningfully.  

Our habits around consuming social media content or even staying up to date with news are shifting fast, expectations are rising, and new tools (including AI) are changing how content is created and shared. 

This session is the first in a series focused on digital engagement in the housing sector.

This is the first session in a series of events focused on helping the housing sector understand, evaluate, and build confidence with digital engagement in 2026.

Media consumption in Wales is changing rapidly and not always in the ways we assume. This session sets the foundation for the whole series but also works as a stand-alone event for those interested in understanding more about the media landscape and how digital platforms are used.

In this session, you will:

• Get a clear picture of how tenants are accessing information/news, and WHERE 
• Learn how the media landscape has changed and how YOU can get messages to your audience 
• Be provided with insights into demographic and behavioural shifts in online media use 
• Understand why current engagement approaches need to evolve 
• Case Studies: see what works and what doesn’t and what’s happening in the sector 

Speakers

Richard Nosworthy, Freelance Communications Specialist - Richard is a bilingual media trainer, podcaster and communications consultant based in Cardiff, specialising in supporting non-profits. He has over two decades' experience in media and public relations in Wales. Previous roles include ITV Wales Health Correspondent and Head of Communications at WWF Cymru. To find out more about Richard and his expertise, visit his LinkedIn profile.

• Drawing on the latest Ofcom insights, Richard will explore how the Welsh media landscape is changing and where tenants are getting their news and views.

TPAS Cymru (David Wilton and Caitlin Brown)

• They will share emerging trends and what the sector can learn from good (and not-so-good) practice elsewhere. 

Communications professionals, Tenant Participation Officers, Community Engagement Officers, Tenants.

• Officers (Members): £39 + VAT
• Tenants: £29 + VAT
• Non Members: £89 + VAT

*** Discount available if attending multiple sessions within the series***

• Book sessions 1&3 (webinars) for 10% off overall cost
• Book all three series sessions for 20% off overall cost

Discounts applied on the invoice

We usually invoice after the event, but if required, we can issue invoices before 31 March, please let us know at the time of booking.

• This is an online session via Zoom
• The session will not be recorded
• Slides will NOT be shared after the session

Book your place via this Zoom link!

Please note – once you have booked using this link you will receive an email confirmation with the joining link direct from Zoom ([email protected]) The joining link does not come from a TPAS Cymru email address so you may need to check your spam/junk email boxes. The email with joining link also gives you the opportunity to save the details to an electronic calendar, such as Outlook.

Terms & Conditions – for paid online events

• All cancellations for paid events must be made by email to [email protected]  If you cancel your place less than 2 working days before the online event you will incur the full cost.
• If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to [email protected]
• If you fail to attend a paid, online session, you will be charged the full cost of attendance.
• Once we have received your cancellation, we will forward you a confirmation of your cancellation.
• For our paid events please note, one paid registration may only be used by one person, and the sharing of joining links / screens is prohibited. Therefore, each person attending this event must have a separate registration.

TPAS Cymru Right to Cancel

We aim to make sure that all online events run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel an event. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled event we will give you a full refund. Should we run the event again, we will give you priority