TPAS Cymru official (Tenant Participation Advisory Service)

Need to talk? Call us on 029 2023 7303 or 01492 593046

Need to talk? Call us on 029 2023 7303 or 01492 593046 Login | Register

RESOURCES

Access our Guides, Reports and Best practice.

SERVICES

Training, events and consultancy for tenants and landlords.

Contact

Get in touch with us and enquire about our member services.

Tenant Input is at the heart of TPAS Cymru. It's what we are about.

Click here to see the different ways in which you can get your voice heard so you can make a real difference

Consultancy
Find out how our experienced team can help you.

Through our Consultancy Services, we're working across Wales to get the best out of participation and develop new models of engagement.

Training & Events
See what is happening in your area with our online calendar.

All our courses and events are dynamic, practical and designed to inform you about solutions to drive improvements for tenants and communities alike.

Resources
Guide to Tenant
Participation.

Communities and individual lifestyles are changing. Our well received practical guide looks at different engagement methods. Why not join others in reviewing your approach.

Welcome to TPAS Cymru
TPAS Cymru (previously known as Tenant Participation Advisory Service) has supported social housing tenants and landlords across Wales to develop effective participation in Housing for over 30 years. White Line

We work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development. We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.

We are a Wales-wide resource hub of expertise in advising and promoting good practice in tenant participation for the benefit of tenants and social landlords alike. We have strong and open relationships with housing sector inc Welsh Government who part fund us. Why not learn more about how tenants can influence Welsh housing sector and TPAS Cymru's work

Our work is wide ranging and includes; delivering training, undertaking reviews of tenant participation, establishing and supporting scrutiny, service user involvement, managing projects, organising events, disseminating information and good practice and much more.

The Agenda

TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions questions you might want to ask in your engagement with your landlord (click here to find out more)

Private Renter?

Are you a private tenant? Want to have your voice heard?(click here to find out more)

TPAS Cymru through hearing the tenants' voice in the regulation of housing associations in Wales, gathers views and concerns from tenants across Wales on behalf of the Welsh Government.

Take a look at our upcoming training courses

We run inspiring training and events tailored to you.

Published on 25 Oct 2024
The Right to Adequate Housing in Wales

On Thursday, 24th October, the Welsh Government launched the Consultation on the White Paper on securing a path towards Adequate Housing, including Fair Rents and Affordability.

Latest News | Our Thoughts


23 January 2026 Do you pay service charges? An opportunity to have your say If you pay service charges, TPAS Cymru wanted to let you know about an immediate opportunity to have your say
21 January 2026 Are you a tenant renting in Wales? Take our Survey today TPAS Cymru is pleased to launch the 2026 Tenant Pulse Survey our sixth Wales-wide survey capturing tenants’ experiences of affordable warmth, energy efficiency, and the journey toward Net Zero housing.
20 January 2026 Better Digital Engagement for 2026: Skills, Content and Confidence for Housing This three-part programme has been designed as a practical digital communications and engagement series for housing organisations and tenant groups.
12 January 2026 Reducing Suicide Risk with the Housing Sector: National Suicide Prevention Programme- Samaritans and TPAS Cymru TPAS Cymru and Samaritans Cymru are proud to launch the first-ever suicide risk prevention programme tailored for the housing sector in Wales

What's On

28 January 2026

What Wales can learn from England’s Tenant Satisfaction Measures (TSMs)

Online workshop

Why is this important for Wales?

03 February 2026

Reducing Suicide Risk with the Housing Sector: Housing Professionals Webinar - South East Professionals

Webinar

A webinar for Social Housing professionals on how to recognise, respond to and reduce suicide risk across housing staff, maintenance/trades teams, and tenants.