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TPAS Cymru is always keen to ensure that the voices of tenants in Wales are heard. TPAS Cymru has a long-standing relationship with tenants from all parts of Wales and is seen as being the Voice of social landlord tenants.
Our response to the 2023 Autumn Statement proposed reforms
It is with great sadness to notify the Welsh housing sector of the death of our dear former colleague Gail Lewis.
As Akshita joins TPAS Cymru this week, she outlines her goals and how her background will enhance the team
Are you a tenant renting in Wales?
We are excited to launch our last Tenant Pulse survey of 2023 – our third All-Wales Annual Tenant Survey. This survey will explore tenants’ views on their homes, communities and experiences that really matter to them.
TPAS Cymru welcomes the new Welsh Housing Quality Standards, and we are fully committed to supporting tenants and landlords with its implementation. However, we have some thoughts regarding the interpretation of achieving the objective.
Tenants regularly provide feedback to us through our range of events and contact points, stating that lower energy bills are key to cushioning the cost-of-living crisis. We need affordable warmth in social housing which not only directly benefits tenants, but also has much wider benefits to society in terms of health and wellbeing
TPAS Cymru is looking to recruit up to four people to join our Board who can help shape the future of tenant engagement in Wales and assist TPAS Cymru to deliver positive objectives and ensure we are well managed
Our latest Tenant pulse is focused on one of the biggest issues in Housing right now, rent consultation and rent setting
We want to know about what is important to you about your home, and whether communities should be more involved about what homes are built and where.
Many social housing providers don’t provide new flooring for new tenants, due to the financial cost of new flooring many tenants end up living without appropriate flooring for a long time
During our annual Tenant Pulse on Net Zero and energy efficiency, we asked participants if they’d want to be apart in a focus group that revolves around Net Zero. This week, we held our first focus group, and centred the group around tenant/landlord communication on Net Zero.
TPAS Cymru is always keen to get the voices of tenants heard in Wales: particularly when looking at housing policies
Are you a Social Housing tenant? Do you rent from the Council or a Housing Association?
Keeping tenants safe in their homes is the core business of a social landlord and we know that landlords have been proactively reviewing their damp & mould policies and procedures and systems.
Today, the UK Government has launched a new, free legal support through the Housing Loss Prevention Advice Service.
With Wales and the world pushing to reduce carbon emissions and create safer and healthier homes, we’ve seen an influx in technologies and innovation within this space
Today, the Welsh Government have published the latest data on tenant satisfaction in Wales.
Meet our newest member of the Net Zero Supporter membership, Integrated Solutions by City Plumbing.
Discover more about the inspirational work and achievements across Wales.
Welsh Government have launched a Green Paper consultation as they want to know your thoughts, as tenants on what a good quality, affordable home looks like
Since the implementation for the Renting Homes (Wales) Act, we have heard from tenants about a key concern relating to the Act
Over 700 tenants gave their thoughts on decarbonisation, the cost-of-living crisis, and the pathway to Net Zero 2050. This National Tenant Pulse report sheds light on what tenants really think about Net Zero
Some tenant groups have asked us for topical agenda items/subject briefings for their tenant group to discuss with their landlord. TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions of questions you might want to ask in your engagement with your landlord
Welsh Housing Quality Standards (WHQS) were introduced in 2002 to raise the standard and condition of properties in Wales. WHQS applies to Registered Social Landlords (RSLs) and Local Authorities with social rented homes
Are you renting from a private landlord or letting agent in North Wales?
Would you like to work together with local policy and decision makers to ensure your voice is heard?
This summary information has been gathered from tenants who attended recent Tenants Networks/events or via tenants’ comments on social media
A tenant recently asked TPAS Cymru on who to follow on social media and what chat sites to join with regard NetZero housing. This was David Wilton’s advice.
Be part of our national awards in 2023 – a great way to share, recognise and celebrate the fantastic work you and tenants do in your organisations and communities
As part of our ‘A Spotlight on’ series, Engagement Officer, Eleanor Speer, sat down for a chat with Scott Tandy, Digital Inclusion Officer at Newydd Housing Association, to discuss their Tenancy Ready Classroom initiative and the impact of this new digital inclusion program on the sector.
TPAS Cymru would like to pay tribute to Bill Hunt who has recently stepped down as Chair of TPAS Cymru after 3 years in the role.
What is the Welsh Government’s Rent and Service Charge Standard?
It’s been a busy few weeks at TPAS Cymru! Find out what we've been up to and an insight into the training we deliver.
Across Wales, social landlords, (Housing Associations and Councils), as well as private landlords are busy gearing up to 1st December when the Renting Homes (Wales) Act becomes law
Shared Ownership residents are facing some very tough times and TPAS Cymru is asking tenant groups of Housing Associations to help them in their hour of need.
We are proud to launch our second annual National Tenant Survey, exploring tenant views on their homes, communities and issues that really matter to them
Our latest Tenant pulse is focused on one of the biggest issues in Housing right now, rent consultation and rent setting. We are pleased to be able to publish our report to the public with our insights.
Are you a Social Housing tenant? Do you rent from the Council or a Housing Association?
6 Local Authorities/councils in North Wales are coming together to ensure tenants’ voices are heard across the private rental sector
Social Landlords in Wales need to set their rent and service charges in accordance with rules and guidance set out in Welsh Government’s Standard for Social Housing Rents and Service Charges 2020 - 2025.
Have you heard of the Renting Homes Act? If not, be part of a Welsh Government survey to help decision makers understand your knowledge and what they need to communicate better.
Listening to tenants in Wales: the current key concerns of tenants heard by TPAS Cymru
We were overwhelmed with all the fantastic submissions we received for our Good Practice Awards 2022 and wanted to share the amazing work of the winners with you.
Last Thursday, 14th July, the Welsh Government’s Minster for Climate Change announced the scraping of the Regulatory Board For Wales (RBW) with immediate effect
The Good Practice Awards winners 2022! Find out more about their incredible work and achievements.
Delay to the implementation date of the Renting Homes (Wales) Act, from 15 July until 1 December 2022
The Welsh Housing Quality Standard (WHQS) is a set of standards that all council and housing association homes in Wales must meet
Our latest Tenant Pulse is open for tenants during May on a very topical issue.
Welsh Government (WG) regulation team regulate Housing associations in Wales. Housing Associations are also known as Registered Social Landlords or RSLs for short.
As Eleanor Speer joined TPAS Cymru last week, she outlines her goals and how her background will strengthen the team.
Once again this year, the Awards Ceremony will be held during an evening Gala Dinner, making it a real celebratory event.
The Renting Homes (Wales) Act 2016, is the biggest change to housing law in Wales, and will begin on 15th July 2022. The Act means there will be changes to tenancy laws in Wales to make it simpler and easier to rent a home.
Due to demand for TPAS Cymru services, we are recruiting for 2 new roles
The board of TPAS Cymru have elected popular tenant campaigner Emma Parcell as Vice Chair of TPAS Cymru.
The Renting Homes (Wales) Act 2016, which represents the biggest change to housing law in Wales for decades, will be implemented on 15th July 2022
From January 2022, Housing Association regulation in Wales is changing following a recent review of the ‘Regulatory Framework’ which included the introduction of a new set of ‘Regulatory Standards’ which HA’s will need to meet.
Rent and service charges notification letter from Welsh Government
We were overwhelmed with all the fantastic submissions we received for our Good Practice Awards 2021 and wanted to share the amazing work of the winners with you
We paid tribute to two board members who today stood down from the TPAS Cymru board
The term ‘complaints’ or ‘to complain’ is often considered negative by providers of services. These complaints highlight key areas where products and services need improvement, so really it is simply great feedback to enable the adaptation of services to suit the service user. Don’t you agree?
At our TPAS Cymru annual conference last week, the Public Services Ombudsman for Wales shared with us the importance of……
Given the continued Covid infection level, and our pan Wales membership, the Board of TPAS Cymru have agreed to hold our AGM online on the 14th December 2021 at 11am
Health and Safety is a key priority, with the involvement of tenants at the centre. The safety of tenants must be paramount to landlords regardless of tenure. However, Community Housing Cymru (CHC) developed a framework to support the development of a safety engagement strategy based on 3 core principles: transparency, openness and accountability. The framework is......
As we draw a close to our Health and Safety week, we have pulled together ten of the key points our tenant and landlord speaker shared
Putting tenants first: involving tenants in the big housing issues
Recognising achievements & sharing good practice
This report is our first Annual All Wales Tenant Survey on Tenant Perceptions which explores tenants’ views on their homes, communities and issues that really matter to them
We know that it’s important for landlords and community groups to hear views from as wide or diverse range of their tenants as possible. Contacting tenants who are underrepresented or seldom heard is everyone’s responsibility! There’s no ‘magic wand’ to get everyone involved but there are some things that may help to hear from underrepresented groups. To start, you need to be sure about…….
Ensuring homes are safe and secure is essential to keeping tenants safe and feeling safe. Join this exclusive opportunity to explore the issues and opportunities to keep homes and tenants safe.
Is it time to ramp up tenant engagement with contractors? If you think so, then it starts with simply
Are you interested in influencing the way Housing Associations in Wales are regulated or just want to find out more about the subject?
Do you agree that landlords should be held to account and take the opinions, concerns, and views of tenants seriously? Tenant Scrutiny can ensure that happens. Learn about the benefits of tenant scrutiny and how to get involved.
During July we will be hosting an exciting programme of innovative events to help landlords and tenants to examine emerging issues and explore opportunities
Welsh Government has recently published a new report - Housing associations: tenant satisfaction survey: What tenants think about their social landlord and home.
Here at TPAS Cymru we have built up a solid track record of providing high quality, independent facilitation and community engagement services and advice for organisations across Wales.
Does your organisation embed Tenant Participation? No sure? No need to worry, we have all the details and questions for you to make sure they do.
This report explores the knowledge and awareness of tenants in Wales, in relation to the environmental challenges.
Did you know, since the horror of Grenfell, almost 4 years ago, that three-quarters of cladding systems being installed on new medium-rise buildings still use combustible materials?
With the Regulatory Board for Wales (RBW) adapting the tenant satisfaction surveys, do you know what questions you should be asking your landlord...Read More
How Tenants & Housing Staff Can Lead Wales into a Low-Carbon Transformation
There are many initiatives in Wales that can be accessed to support those struggling with debt, it is simply knowing where to find them
Make a note and save the dates
Public sector websites have always had a moral and legal responsibility to ensures their websites are accessible to people with disabilities. The private sector/charities sometimes think they are exempt because....Read more
The Welsh Government’s Housing Regulation Team have been carrying out business continuity surveys of all registered social landlords. (RSLs).
This is what Tenants thought about Welsh Housing Quality Standards (WHQS)
The Welsh Housing Quality Standard (WHQS) is a Wales wide standard set by Welsh Government (WG) for all homes that are let to tenants in social housing (such as Councils and Housing Associations). It began...Read more
On December 15th 2020, we here at TPAS Cymru held our very first virtual awards event via Zoom.
Over the past year, TPAS Cymru have teamed up with Tai Pawb to find out more about the provision of flooring in newly-let social homes. We are...Read more
Do you have a private landlord that is not part of your Local Authority or Housing Association? Do you feel like there is nowhere to turn for help?
Are you a Private Tenant in North Wales? If so we want to hear from you!
This report is phase 3 of a series that looks at tenants’ experiences across Wales in relation to the Covid-19 pandemic. The aim of this report is to understand how the pandemic has impacted on people’s lives and what tenants consider important to them when it comes to landlord engagement and support.
Some tenants pay service charges for the property they live in. Service charges cover the costs of maintaining communal/shared areas or services for your estate and/or block of properties. Services charges are....Read more
Interim Judgement Programme
The implementation of the Renting Homes (Wales) Act 2016 has been one we have all been anticipating. See our latest updates on the delays and what it will mean to tenants.
Our first online AGM will be held on Tuesday 17th November 2020 at 11am.
As communities cope with and recover from the impact of the coronavirus pandemic what can be done to support and build up wellbeing and resilience in communities across Wales?
Over the past year, TPAS Cymru have teamed up with Tai Pawb to find out more about the provision of flooring in newly-let social homes. We are grateful to members and tenants for responding to the survey and helping us in our research
Renters in Wales should get increased security of tenure says Senedd Committee
Recognising achievements & sharing good practise
The Tenancy Saver Loan Scheme is for private renters. It’s a loan scheme to provide an affordable way to cover rent arrears, or future months’ rent.
Yesterday, Julie James, Minister of Housing and Local Government released a written statement that sets out new rules protecting tenants and changes to how landlords can evict a tenant.
The Grenfell Tower fire led to the death of 72 people. A fire started in one flat as a result of a malfunctioning freezer and it spread at an incredibly rapid rate due to the highly flammable cladding covering the whole building. Following an inquiry...Read more
Sometimes landlords identify properties that they no longer want or that don’t fit their strategy; so, they seek to sell it off. Usually they fall into one of these considerations...Read more
Today saw the launch of the Ombudsman’s investigation into how councils in Wales are deciding whether someone is homeless; and what the council has done to help homeless people during the coronavirus outbreak
Forget Bale and Messi and the football summer transfer window- here are the biggest signings in Wales this summer!
TPAS Cymru have done a 2nd survey of tenants during the pandemic. We wanted to understand how tenants in Wales were feeling and their current attitude & needs.
April 20: MUST READ: What do tenants need during this pandemic? 350+ tenants gave us their thoughts in our latest Pulse Report
Welsh Government have produced a new guide for tenants. The guide outlines the types of financial support that tenants may be able to access.
The Minister for Housing and Local Government Julie James AM has published a letter to ALL social housing tenants in Wales
COVID Symptom Tracker (UK) is a brand-new app, created in just 4 days, that gives the NHS/ hospitals a weeks warning for Coronavirus patients coming in. Sound impossible?
Due to the Coronavirus / COVID-19 outbreak the Staff and Board of TPAS Cymru have agreed to suspend our face to face events for the next month (up to 20th April) whilst we get further information.
New Renting Homes (Amendment): (Wales) Bill?– an easy summary
Changes to ‘No Fault evictions’ policy
Everything you need to know about getting started this proven fundraising option.
From this November (2019), Housing Associations in Scotland will come under the Freedom of Information (FOI) Act. Wales does not have the same devolved powers as Scotland, however, the Information Commissioner based in England has repeatedly noted an important difference between housing associations and local authorities (Councils). Housing Associations are not currently subject to Freedom of Information (FOI) legislation, whereas local authorities are.
What's next for affordable housing? Read on to find out how the Minister has responded to the Affordable Housing Supply Review recommendations.
See the unexpected result within our latest Tenant Pulse report
The RBW's annual report to the Minister is one way they give assurance on how the regulation of Housing Associations in Wales is working and insight on issues emerging from the HA sector.
Foundational Economy - So how does TPAS Cymru measure up?
See how tenants perceptions have changed in terms of VfM since 2017
TPAS Cymru shares the latest update from Welsh Government's Regulation Team
The Chair of RBW has recorded an exclusive video to inform tenants about what RBW will be focusing on this year and how tenants can influence the work of the Board.
In December 2018, Welsh Government surprised the sector when they released their figures for a new rent settlement.
Are you a PRS tenant? Do you want to know the legislation updates for 2018 and what is due to change in 2019? Read our latest update.
What tenants really think about affordable housing in Wales.
The horrific reality that tenants are asked to provide sexual favours to keep a roof over their head
What does 'Tenants at the Heart' really mean to tenants? See 10 key points identified at our 2018 Annual Conference
What you need to know about Friday's 'Green for Grenfell' Day
The Abolition of the Right to Buy and Associated Rights (Wales) Act 2018 gained Royal Assent on 24 January.
Shelter Cymru have launched a campaign to help people understand the realities of homelessness in Wales.
80mins that changed Social Housing forever. Cathy Come Home at 50
At TPAS Cymru we are always working to support and improve tenant participation across Wales. Therefore identifying new and effective ways of tenant and community engagement is a priority of ours.
TPAS Cymru’s Tenant Networks
Our response to the 2023 Autumn Statement proposed reforms
Sad news regarding a former colleague Gail Lewis
Akshita Joins TPAS Cymru as Net Zero Engagement Officer
The 3rd All-Wales Annual Tenant Survey
Youth engagement in social housing – unlocking the potential
Rents: getting communications & transparency right for tenants
Floored – implementation of WHQS2023 Staff Network
Tenants Network – 2023 – your highlights
North Wales Private Tenant Forum January 2024