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posted on Thursday, 18 May 2023

Net Zero and Decarbonisation 2023 – The Agenda (Issue 17)

Some tenant groups have asked us for topical agenda items/subject briefings for their tenant group to discuss with their landlord. TPAS Cymru have created a briefing series that we call ‘The Agenda’ which provides tenant groups with an overview of a subject and suggestions of questions you might want to ask in your engagement with your landlord


posted on Tuesday, 16 May 2023

Welsh Housing Quality Standards – What’s next for tenants in Wales

Welsh Housing Quality Standards (WHQS) were introduced in 2002 to raise the standard and condition of properties in Wales. WHQS applies to Registered Social Landlords (RSLs) and Local Authorities with social rented homes


posted on Wednesday, 03 May 2023

North Wales Private Tenant Forum May 2023

Are you renting from a private landlord or letting agent in North Wales?

Would you like to work together with local policy and decision makers to ensure your voice is heard?


posted on Tuesday, 25 April 2023

4 things tenants are telling us about…Rent setting

This summary information has been gathered from tenants who attended recent Tenants Networks/events or via tenants’ comments on social media


posted on Wednesday, 15 March 2023

Good sources for following the NetZero/Decarbonisation issues

A tenant recently asked TPAS Cymru on who to follow on social media and what chat sites to join with regard NetZero housing. This was David Wilton’s advice.


posted on Tuesday, 14 February 2023

The National TPAS Cymru Good Practice Awards 2023

Be part of our national awards in 2023 – a great way to share, recognise and celebrate the fantastic work you and tenants do in your organisations and communities


posted on Wednesday, 01 February 2023

A Spotlight On: The Tenancy Ready Course at Newydd Housing Association

As part of our ‘A Spotlight on’ series, Engagement Officer, Eleanor Speer, sat down for a chat with Scott Tandy, Digital Inclusion Officer at Newydd Housing Association, to discuss their Tenancy Ready Classroom initiative and the impact of this new digital inclusion program on the sector.  


posted on Tuesday, 31 January 2023

Tribute to retiring Chair Bill Hunt

TPAS Cymru would like to pay tribute to Bill Hunt who has recently stepped down as Chair of TPAS Cymru after 3 years in the role.


posted on Thursday, 15 December 2022

The Agenda: Issue 16 - Social Housing Rent and Service Charges 2023-2024

What is the Welsh Government’s Rent and Service Charge Standard?


posted on Wednesday, 14 December 2022

A busy few weeks at TPAS Cymru

It’s been a busy few weeks at TPAS Cymru! Find out what we've been up to and an insight into the training we deliver. 


posted on Wednesday, 23 November 2022

‘Renting Homes Wales Day’ – The countdown

Across Wales, social landlords, (Housing Associations and Councils), as well as private landlords are busy gearing up to 1st December when the Renting Homes (Wales) Act becomes law


posted on Monday, 21 November 2022

Urgent message for Tenant groups: Shared owners need your help!

Shared Ownership residents are facing some very tough times and TPAS Cymru is asking tenant groups of Housing Associations to help them in their hour of need.


posted on Thursday, 27 October 2022

The second Annual National Tenant Survey 

We are proud to launch our second annual National Tenant Survey, exploring tenant views on their homes, communities and issues that really matter to them


posted on Monday, 17 October 2022

Our most important Tenant Pulse yet. Our Rent Setting Consultation Survey Report

Our latest Tenant pulse is focused on one of the biggest issues in Housing right now, rent consultation and rent setting. We are pleased to be able to publish our report to the public with our insights.


posted on Friday, 30 September 2022

The most important Tenant Pulse to date

Are you a Social Housing tenant?  Do you rent from the Council or a Housing Association?


posted on Thursday, 29 September 2022

Are you a private sector tenant in North Wales? Join us for our pioneering Cost of Living Conference.

6 Local Authorities/councils in North Wales are coming together to ensure tenants’ voices are heard across the private rental sector


posted on Thursday, 22 September 2022

The Agenda (Edition 15) Welsh Government Rent and Service Charge Standard

Social Landlords in Wales need to set their rent and service charges in accordance with rules and guidance set out in Welsh Government’s Standard for Social Housing Rents and Service Charges 2020 - 2025.


posted on Wednesday, 21 September 2022

Are you a tenant? Have your say on the communication of the Renting Homes Act 2022.

Have you heard of the Renting Homes Act? If not, be part of a Welsh Government survey to help decision makers understand your knowledge and what they need to communicate better.


posted on Thursday, 15 September 2022

The Tenant Insight – September 2022

Listening to tenants in Wales: the current key concerns of tenants heard by TPAS Cymru


posted on Wednesday, 20 July 2022

Good Practice Awards Report 2022

We were overwhelmed with all the fantastic submissions we received for our Good Practice Awards 2022 and wanted to share the amazing work of the winners with you.


posted on Monday, 18 July 2022

Minister axes the Regulatory Board for Wales

Last Thursday, 14th July,  the Welsh Government’s Minster for Climate Change  announced the scraping of the Regulatory Board For Wales (RBW) with immediate effect


posted on Monday, 11 July 2022

The Good Practice Awards winners 2022

The Good Practice Awards winners 2022! Find out more about their incredible work and achievements. 


posted on Tuesday, 31 May 2022

Important update re Renting Homes Wales Act implementation

Delay to the implementation date of the Renting Homes (Wales) Act, from 15 July until 1 December 2022


posted on Tuesday, 17 May 2022

New standards proposed for all social housing homes in Wales: what do you think?

The Welsh Housing Quality Standard (WHQS) is a set of standards that all council and housing association homes in Wales must meet


posted on Tuesday, 10 May 2022

Pulse -National Energy & NetZero Survey

Our latest Tenant Pulse is open for tenants during May on a very topical issue. 


posted on Friday, 01 April 2022

Housing Association Sector Challenges and Risks – February 2022

Welsh Government (WG) regulation team regulate Housing associations in Wales. Housing Associations are also known as Registered Social Landlords or RSLs for short.


posted on Thursday, 31 March 2022

TPAS Cymru strengthening its community engagement skills with Eleanor Speer joining the team

As Eleanor Speer joined TPAS Cymru last week, she outlines her goals and how her background will strengthen the team.


posted on Wednesday, 30 March 2022

The National TPAS Cymru Good Practice Awards 2022

Once again this year, the Awards Ceremony will be held during an evening Gala Dinner, making it a real celebratory event.


posted on Monday, 28 March 2022

The Agenda (Edition 14) – Renting Homes (Wales) Act

The Renting Homes (Wales) Act 2016, is the biggest change to housing law in Wales, and will begin on 15th July 2022.  The Act means there will be changes to tenancy laws in Wales to make it simpler and easier to rent a home.


posted on Monday, 07 March 2022

The Tenant Insight - March 2022

Listening to tenants in Wales: the current key concerns of tenants heard by TPAS Cymru


posted on Tuesday, 01 March 2022

Join us, we are hiring!

Due to demand for TPAS Cymru services, we are recruiting for 2 new roles


posted on Wednesday, 23 February 2022

Tenant campaigner elected Vice Chair of TPAS Cymru

The board of TPAS Cymru have elected popular tenant campaigner Emma Parcell as Vice Chair of TPAS Cymru.  


posted on Wednesday, 19 January 2022

The way you rent is changing…for tenants and landlords

The Renting Homes (Wales) Act 2016, which represents the biggest change to housing law in Wales for decades, will be implemented on 15th July 2022


posted on Tuesday, 11 January 2022

Changes to Regulation: protecting tenants and investment in housing associations in Wales

From January 2022, Housing Association regulation in Wales is changing following a recent review of the ‘Regulatory Framework’ which included the introduction of a new set of ‘Regulatory Standards’ which HA’s will need to meet.


posted on Tuesday, 04 January 2022

Rent and Service charge standard 2022-2023

Rent and service charges notification letter from Welsh Government


posted on Wednesday, 15 December 2021

Good Practice Award Winners 2021: Find out more about their work and achievements

We were overwhelmed with all the fantastic submissions we received for our Good Practice Awards 2021 and wanted to share the amazing work of the winners with you


posted on Tuesday, 14 December 2021

Tributes for 2 retirements from the board of TPAS Cymru

We paid tribute to two board members who today stood down from the TPAS Cymru board


posted on Sunday, 28 November 2021

The Agenda (Edition 13) – Tenant Involvement in complaints

The term ‘complaints’ or ‘to complain’ is often considered negative by providers of services. These complaints highlight key areas where products and services need improvement, so really it is simply great feedback to enable the adaptation of services to suit the service user. Don’t you agree?

At our TPAS Cymru annual conference last week, the Public Services Ombudsman for Wales shared with us the importance of……


posted on Friday, 29 October 2021

TPAS Cymru AGM Notification

Given the continued Covid infection level, and our pan Wales membership, the Board of TPAS Cymru have agreed to hold our AGM online on the 14th December 2021 at 11am


posted on Thursday, 28 October 2021

The Agenda (Edition 12) - Tenants Getting Involved in Health & Safety

Health and Safety is a key priority, with the involvement of tenants at the centre. The safety of tenants must be paramount to landlords regardless of tenure. However, Community Housing Cymru (CHC) developed a framework to support the development of a safety engagement strategy based on 3 core principles: transparency, openness and accountability. The framework is......


posted on Thursday, 14 October 2021

10 Things from our Health and Safety Week

As we draw a close to our Health and Safety week, we have pulled together ten of the key points our tenant and landlord speaker shared


posted on Tuesday, 12 October 2021

TPAS Cymru Annual Conference 2021

Putting tenants first: involving tenants in the big housing issues


posted on Thursday, 07 October 2021

TPAS Cymru – ‘Good Practice Awards’ 2021

Recognising achievements & sharing good practice


posted on Wednesday, 29 September 2021

Why the basics in housing services really matter to tenants

This report is our first Annual All Wales Tenant Survey on Tenant Perceptions which explores tenants’ views on their homes, communities and issues that really matter to them


posted on Tuesday, 28 September 2021

The Agenda (Edition 11) – How to involve underrepresented groups

We know that it’s important for landlords and community groups to hear views from as wide or diverse range of their tenants as possible.   Contacting tenants who are underrepresented or seldom heard is everyone’s responsibility!  There’s no ‘magic wand’ to get everyone involved but there are some things that may help to hear from underrepresented groups. To start, you need to be sure about…….

 


posted on Tuesday, 07 September 2021

Health & Safety Week 2021: Keeping homes & tenants safe

Ensuring homes are safe and secure is essential to keeping tenants safe and feeling safe.  Join this exclusive opportunity to explore the issues and opportunities to keep homes and tenants safe.

 


posted on Saturday, 28 August 2021

The Agenda (Edition 10) – Tenant and contractor engagement

Is it time to ramp up tenant engagement with contractors? If you think so, then it starts with simply


posted on Wednesday, 21 July 2021

Consultation on new Regulatory Statuses and Standards for The Regulatory Framework for Housing Associations Registered in Wales

Are you interested in influencing the way Housing Associations in Wales are regulated or just want to find out more about the subject?

 


posted on Monday, 28 June 2021

The Agenda (Edition 9) – Tenant Scrutiny

Do you agree that landlords should be held to account and take the opinions, concerns, and views of tenants seriously? Tenant Scrutiny can ensure that happens. Learn about the benefits of tenant scrutiny and how to get involved.


posted on Monday, 07 June 2021

Moving Tenant Engagement forward Themed Month

During July we will be hosting an exciting programme of innovative events to help landlords and tenants to examine emerging issues and explore opportunities


posted on Wednesday, 19 May 2021

Housing associations: tenant satisfaction survey: What tenants think about their social landlord and home

Welsh Government has recently published a new report - Housing associations: tenant satisfaction survey: What tenants think about their social landlord and home.


posted on Thursday, 06 May 2021

Independent facilitation & community engagement services

Here at TPAS Cymru we have built up a solid track record of providing high quality, independent facilitation and community engagement services and advice for organisations across Wales.


posted on Wednesday, 28 April 2021

The Agenda (Edition 8)

Does your organisation embed Tenant Participation? No sure? No need to worry, we have all the details and questions for you to make sure they do.


posted on Tuesday, 13 April 2021

Tenant Voice on Climate Change and Decarbonsing Homes

This report explores the knowledge and awareness of tenants in Wales, in relation to the environmental challenges.


posted on Monday, 12 April 2021

Lessons of Grenfell still haven’t been learnt: Words and Actions not aligned

Did you know, since the horror of Grenfell, almost 4 years ago, that three-quarters of cladding systems being installed on new medium-rise buildings still use combustible materials?


posted on Sunday, 28 March 2021

The Agenda (Edition 7)

With the Regulatory Board for Wales (RBW) adapting the tenant satisfaction surveys, do you know what questions you should be asking your landlord...Read More


posted on Monday, 22 March 2021

Decarb Week:Transforming Wales Together

How Tenants & Housing Staff Can Lead Wales into a Low-Carbon Transformation

 


posted on Monday, 22 March 2021

Debt Awareness Week – what you need to know

There are many initiatives in Wales that can be accessed to support those struggling with debt, it is simply knowing where to find them


posted on Wednesday, 03 March 2021

TPAS Cymru's Forthcoming events

Make a note and save the dates


posted on Sunday, 28 February 2021

The Agenda (Edition 6)

Public sector websites have always had a moral and legal responsibility to ensures their websites are accessible to people with disabilities. The private sector/charities sometimes think they are exempt because....Read more


posted on Thursday, 25 February 2021

How Housing Associations have been affected by the Coronavirus Pandemic

The Welsh Government’s Housing Regulation Team have been carrying out business continuity surveys of all registered social landlords. (RSLs).

 


posted on Wednesday, 03 February 2021

WHQS Tenant Survey Results

This is what Tenants thought about Welsh Housing Quality Standards (WHQS)


posted on Thursday, 28 January 2021

The Agenda (Edition 5)

The Welsh Housing Quality Standard (WHQS) is a Wales wide standard set by Welsh Government (WG) for all homes that are let to tenants in social housing (such as Councils and Housing Associations). It began...Read more


posted on Thursday, 21 January 2021

The good things of 2020

On December 15th 2020, we here at TPAS Cymru held our very first virtual awards event via Zoom.


posted on Monday, 28 December 2020

The Agenda (Edition 4)

Over the past year, TPAS Cymru have teamed up with Tai Pawb to find out more about the provision of flooring in newly-let social homes. We are...Read more


posted on Thursday, 10 December 2020

Private Renters Sector

Do you have a private landlord that is not part of your Local Authority or Housing Association?  Do you feel like there is nowhere to turn for help?


posted on Tuesday, 08 December 2020

Private Renters in North Wales - Have your Say

Are you a Private Tenant in North Wales?  If so we want to hear from you!


posted on Tuesday, 01 December 2020

Tenant Voice on Covid -19 – Phase 3

This report is phase 3 of a series that looks at tenants’ experiences across Wales in relation to the Covid-19 pandemic. The aim of this report is to understand how the pandemic has impacted on people’s lives and what tenants consider important to them when it comes to landlord engagement and support. 


posted on Saturday, 28 November 2020

The Agenda Series 3

Some tenants pay service charges for the property they live in.  Service charges cover the costs of maintaining communal/shared areas or services for your estate and/or block of properties. Services charges are....Read more


posted on Tuesday, 24 November 2020

Regulation Update

Interim Judgement Programme

 


posted on Monday, 16 November 2020

Renting Homes (Amendments) (Wales) – 5 things you need to know

The implementation of the Renting Homes (Wales) Act 2016 has been one we have all been anticipating. See our latest updates on the delays and what it will mean to tenants.


posted on Thursday, 22 October 2020

TPAS Cymru AGM Notification

Our first online AGM will be held on Tuesday 17th November 2020 at 11am.


posted on Thursday, 22 October 2020

Community Wellbeing & Resilience Week – 23-27 Nov 2020

As communities cope with and recover from the impact of the  coronavirus pandemic what can be done to support and build up wellbeing and resilience in communities across Wales? 


posted on Thursday, 22 October 2020

Floored: Provision of Appropriate Flooring in Social Housing

Over the past year, TPAS Cymru have teamed up with Tai Pawb to find out more about the provision of flooring in newly-let social homes. We are grateful to members and tenants for responding to the survey and helping us in our research


posted on Thursday, 15 October 2020

Increased Security For Tenants in Wales

Renters in Wales should get increased security of tenure says Senedd Committee

 

 

 

 


posted on Monday, 12 October 2020

TPAS Cymru – ‘Recognition Awards’ 2020

Recognising achievements & sharing good practise


posted on Wednesday, 07 October 2020

Welsh Government launch the latest initiative (for private renters) to keep people in their homes

The Tenancy Saver Loan Scheme is for private renters. It’s a loan scheme to provide an affordable way to cover rent arrears, or future months’ rent. 

 


posted on Tuesday, 29 September 2020

Protecting Tenants from Eviction

Yesterday, Julie James, Minister of Housing and Local Government released a written statement that sets out new rules protecting tenants and changes to how landlords can evict a tenant.


posted on Friday, 25 September 2020

The Agenda Series

The Grenfell Tower fire led to the death of 72 people. A fire started in one flat as a result of a malfunctioning freezer and it spread at an incredibly rapid rate due to the highly flammable cladding covering the whole building. Following an inquiry...Read more


posted on Friday, 25 September 2020

The Agenda Series 2

Sometimes landlords identify properties that they no longer want or that don’t fit their strategy; so, they seek to sell it off. Usually they fall into one of these considerations...Read more


posted on Wednesday, 23 September 2020

Great news – the Ombudsman launches an investigation!

Today saw the launch of the Ombudsman’s investigation into how councils in Wales are deciding whether someone is homeless; and what the council has done to help homeless people during the coronavirus outbreak


posted on Saturday, 05 September 2020

TPAS Cymru strengthens its Board with some impressive talent.

Forget Bale and Messi and the football summer transfer window- here are the biggest signings in Wales this summer!


posted on Friday, 29 May 2020

Tenant Voice on Covid-19 Part 2 – Cracks starting to appear

TPAS Cymru have done a 2nd survey of tenants during the pandemic. We wanted to understand how tenants in Wales were feeling and their current attitude & needs. 


posted on Thursday, 09 April 2020

Tenant Voice on COVID-19

April 20: MUST READ: What do tenants need during this pandemic?  350+ tenants gave us their thoughts in our latest Pulse Report


posted on Thursday, 09 April 2020

Publication of Tenant Support Guidance

Welsh Government have produced a new guide for tenants. The guide outlines the types of financial support that tenants may be able to access.


posted on Friday, 03 April 2020

Letter to Tenants from the Minister for Housing and Local Government

The Minister for Housing and Local Government Julie James AM has published a letter to ALL social housing tenants in Wales 


posted on Wednesday, 25 March 2020

Recommended App: COVID Symptom Tracker

COVID Symptom Tracker (UK) is a brand-new app, created in just 4 days, that gives the NHS/ hospitals a weeks warning for Coronavirus patients coming in. Sound impossible?


posted on Monday, 16 March 2020

Coronavirus / COVID-19 - TPAS Cymru Update

Due to the Coronavirus / COVID-19 outbreak the Staff and Board of TPAS Cymru have agreed to suspend our face to face events for the next month (up to 20th April) whilst we get further information.


posted on Monday, 02 March 2020

New Rented Homes Bill? – an easy two page summary

New Renting Homes (Amendment): (Wales) Bill?– an easy summary 


posted on Thursday, 13 February 2020

The latest on Renting Homes (Wales) Act 2016 - no fault evictions

Changes to ‘No Fault evictions’ policy

 


posted on Wednesday, 29 January 2020

Guide to Tap to Donate / Contactless Donations

Everything you need to know about getting started this proven fundraising option.

 


posted on Wednesday, 14 August 2019

Should Freedom of Information Include Welsh Housing?

From this November (2019), Housing Associations in Scotland will come under the Freedom of Information (FOI) Act. Wales does not have the same devolved powers as Scotland, however, the Information Commissioner based in England has repeatedly noted an important difference between housing associations and local authorities (Councils). Housing Associations are not currently subject to Freedom of Information (FOI) legislation, whereas local authorities are. 


posted on Wednesday, 10 July 2019

Minister makes a decision on the Affordable Housing Review

What's next for affordable housing? Read on to find out how the Minister has responded to the Affordable Housing Supply Review recommendations.


posted on Friday, 14 June 2019

Don’t Serve Notice On The Notice Board

See the unexpected result within our latest Tenant Pulse report 


posted on Tuesday, 04 June 2019

The Regulatory Board for Wales (RBW) – Report to the Minister for Housing and Local Government

The RBW's annual report to the Minister is one way they give assurance on how the regulation of Housing Associations in Wales is working and insight on issues emerging from the HA sector.


posted on Thursday, 16 May 2019

foundational economy report

Foundational Economy - So how does TPAS Cymru measure up?


posted on Thursday, 11 April 2019

Tenants Perceptions on their Value for Money

See how tenants perceptions have changed in terms of VfM since 2017 


posted on Friday, 05 April 2019

Regulation Update from Welsh Government - April 2019

TPAS Cymru shares the latest update from Welsh Government's Regulation Team 


posted on Thursday, 14 February 2019

Regulation Update February 2019

TPAS Cymru shares the latest update from Welsh Government's Regulation Team 


posted on Thursday, 24 January 2019

TPAS Cymru brings you its first Facebook Premiere

The Chair of  RBW has recorded an exclusive video to inform tenants about what RBW will be focusing on this year and how tenants can influence the work of the Board.


posted on Monday, 14 January 2019

What Everyone Ought to Know About the Rent Settlement

In December 2018, Welsh Government surprised the sector when they released their figures for a new rent settlement. 


posted on Tuesday, 18 December 2018

Are you a Private Rental Sector Tenant?

Are you a PRS tenant? Do you want to know the legislation updates for 2018 and what is due to change in 2019? Read our latest update. 


posted on Wednesday, 12 December 2018

Tenants Voice on Affordable Housing in Wales

What tenants really think about affordable housing in Wales. 


posted on Monday, 03 December 2018

Sex for Rent in Wales

The horrific reality that tenants are asked to provide sexual favours to keep a roof over their head 


posted on Wednesday, 28 November 2018

Think You Know How To Keep Tenants at The Heart?

What does 'Tenants at the Heart' really mean to tenants? See 10 key points identified at our 2018 Annual Conference 


posted on Monday, 11 June 2018

Friday 15th June is #GreenforGrenfell – lets show our support in Wales

What you need to know about Friday's 'Green for Grenfell' Day 


posted on Wednesday, 31 January 2018

Abolition of the Right to Buy and Associated Rights (Wales) Act 2018

The Abolition of the Right to Buy and Associated Rights (Wales) Act 2018 gained Royal Assent on 24 January.


posted on Thursday, 18 May 2017

Shelter Cymru latest campaign

Shelter Cymru have launched a campaign to help people understand the realities of homelessness in Wales.


posted on Tuesday, 02 August 2016

80mins that changed Social Housing forever

80mins that changed Social Housing forever. Cathy Come Home at 50


posted on Monday, 16 May 2016

Creative Communities are happy communities!

At TPAS Cymru we are always working to support and improve tenant participation across Wales. Therefore identifying new and effective ways of tenant and community engagement is a priority of ours.


Archive

 
25 May 23
Guest Blog: A residents perspective of living well in low carbon homes: Dr Fiona Shirani
18 May 23
Net Zero and Decarbonisation 2023 – The Agenda (Issue 17)
16 May 23
Welsh Housing Quality Standards – What’s next for tenants in Wales
03 May 23
North Wales Private Tenant Forum May 2023
03 May 23
North Wales Private Tenant Forum May 2023
28 April 23
Missed Out? Catch Up
28 April 23
Missed Out? Catch Up
25 April 23
4 things tenants are telling us about…Rent setting
19 April 23
Which Net Zero trends live up to the hype?
19 April 23
Renting Homes (Wales) Act Factsheet for PRS tenants
12345678910...>>

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Guest Blog: A residents perspective of living well in low carbon homes: Dr Fiona Shirani

Net Zero and Decarbonisation 2023 – The Agenda (Issue 17)

Welsh Housing Quality Standards – What’s next for tenants in Wales

North Wales Private Tenant Forum May 2023

Missed Out? Catch Up

Training & Events.

07 June 2023
Effective Complaint Handling in Housing

12 June 2023
TPAS Cymru’s Annual Net Zero Week 2023

20 June 2023
Involving tenants in staff recruitment and training: exploring options & ideas

21 June 2023
Local Authority Network

27 June 2023
Net Zero Knowledge Exchange

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